Direct Support Professional Supervisor

Seven Hills Foundation; South Grafton (WV); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor to lead a team of residential counselors in a dynamic and supportive environment. This role is crucial for maintaining a therapeutic milieu and ensuring the safety of both staff and youth. The Shift Supervisor will engage actively with clients, document care, and uphold professional standards while fostering a positive team atmosphere. Ideal candidates will possess strong leadership skills, a commitment to ethical practice, and the ability to work effectively in a fast-paced setting. Join a mission-driven organization that values compassion and teamwork, and make a meaningful impact in the lives of youth.

Benefits

Sign-on Bonus

Flexible Scheduling

Professional Development Opportunities

Qualifications

• Experience with youth in a residential setting is essential.
• Ability to perform physical aspects of the job, including active client engagement.

Responsibilities

• Ensure safety and supervision of staff and youth while fostering a therapeutic environment.
• Document client care and maintain confidentiality per HIPAA standards.

Skills

Youth Engagement

Crisis Intervention

Team Leadership

Documentation Skills

Professionalism

Education

High School Diploma

Relevant Certifications

Tools

HIPAA Compliance

Job description

Overview

payrate: $20.00

$2,500 (50% paid at 6 months and 50% paid at 12 months) Sign on bonus!

The Shift Supervisor is responsible for leading a shift of residential counselor staff in one of YOU, Inc.’s 24-hour/7-day-a-week acute or congregate care settings. To this end, the Shift Supervisor works in ratio as part of a team of staff, with the responsibility for creating, monitoring, and maintaining a therapeutic treatment milieu. Shift Supervisors are considered “essential employees” and as such may be mandated to work beyond their scheduled shifts in order to maintain client to staff ratios and/or be required to report to work during declared states of emergency. The Shift Supervisor ensures the safety and supervision of staff and youth in the program, cultivates a therapeutic treatment milieu, maintains daily programming schedule, cultivates a professional team of staff, maintains appropriate boundaries while developing supportive professional relationships with both staff and youth, participates in the upkeep and cleanliness of the facility, documents client care, and if necessary, utilizes agency physical management interventions.

Responsibilities

1. Ensure the safety and supervision of staff and youth through actively watching and engaging therapeutically with staff and youth. Monitor and take corrective action to mitigate safety risks in the milieu, and report issues of immediate concern to the Milieu Coordinator, the next level manager, or the Administrator on Call.
2. Cultivate a therapeutic milieu and maintain daily programming schedule. Ensure that the shift routine is followed; role model and promote client’s social growth, emotional expression, positive behavior, and improvement in overall functioning.
3. Cultivate a team of professional staff. Ensure that residential counselors are well-informed, trained, and work cohesively with one another, addressing any issues that arise.
4. Maintain appropriate boundaries while developing supportive professional relationships with staff and youth, ensuring confidentiality and professionalism.
5. Participate in the upkeep and cleanliness of the facility, model and assist staff and youth in completing chores, and support youth in meal preparation as needed.
6. Document client care as directed, including completing shift notes and incident reports, and being aware of safety plans and special programming.
7. Uphold client confidentiality and maintain HIPAA requirements.
8. Understand program/agency policies and procedures, maintaining up-to-date certification in relevant areas.
9. Be a reliable and positive leader and team member, attending all required meetings and supervisions, and viewing clients in a strengths-based, trauma-informed, and culturally-responsive manner.
10. Prevent crisis through intervention, following the approved agency behavior management model.

Additional Responsibilities

1. Conduct intakes and implement therapeutic treatment plans for clients.
2. Observe client functioning and report any medical, psychological, and/or social/behavioral information to the clinical team.
3. Mentor clients to modify negative attitudes and harmful patterns of behavior.
4. Overnight counselors/third shift supervisors and Residential Counselors are required to be awake for the entire shift and will be assigned specific responsibilities.
5. Shift Supervisors are assigned a primary work location and may be temporarily assigned to work at any program within residential services as needs arise.

Qualifications

1. Experience with youth in a residential setting required.
2. Demonstrated ability to compose oneself with professionalism, ethical practice, and compassionate regard for consumers/clients.
3. Proof of a valid driver’s license, acceptable driving record, and personal transportation to fulfill essential job functions is required.
4. Ability to adhere to agency ethical standards and confidentiality practices.
5. Ability to build rapport and work effectively with others.
6. Must be able to perform physical aspects of the job including active client engagement and physical management interventions.
7. Must be able to perform the duties listed above, with or without a reasonable accommodation.
8. Employee will be required to intervene in order to de-escalate and/or provide safety and if essential, provide physical management of clients.