Direct Support Professional (DSP) - Emmetsburg

Hope Haven, Inc.; Iowa, Northern (LA, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

403B Retirement Plan

Paid Time Off

Job summary

Hope Haven, Inc. is seeking Direct Support Professionals (DSP) to assist clients with intellectual or chronic mental health conditions, following individualized goals and service plans. DSPs provide support across daily activities, communication, and safety, while maintaining accurate documentation and coordinating transportation when required.

The role emphasizes helping clients reach personal goals, upholding dignity, and promoting community participation within a supportive team environment.

Qualifications

• Good written and verbal communication.
• Ability to exercise sound judgment.
• Ability to complete medication administration course.

Responsibilities

• Provide support to clients per the individualized service plan.
• Assist with activities of daily living and transportation as needed.
• Maintain client safety and documentation per guidelines.
• Support clients in developing daily schedules and routines.

Skills

Communication skills

Decision making

Reliability

Basic computer skills

Valid driver’s license

Education

High school diploma or GED

Job description

We are currently looking for Direct Support Professionals (DSP) to help support our clients and team members. Direct Support Professionals provide support to our clients based on their individual goals, which always include making sure their physical, mental, emotional, and social needs are met. As a DSP you will have the opportunity to serve individuals with intellectual disabilities or chronic mental health conditions.

Duties and Responsibilities:

• A belief that individuals with a disability can fully participate in societal roles, alongside community members without disabilities. Maximizing opportunities for the development of individual relationships with community members.
• Provide support and training to individuals as identified in the service plan and assure individual’s physical and mental needs are being cared for, which may include hygiene, bathing/showering, toileting, escort, transition time, and mealtime assistance.
• Teach self-control and self-management skills in accordance with departmental training.
• Complete documentation requirements (client logs, charts) as determined by the Service Plan and regulations at the end of the shift or within 24 hours with supervisor approval.
• Support individuals in developing and carrying out a daily schedule of activities tailored to meet the needs of the person being supported.
• Assist individuals in arranging necessary appointments and transportation as needed and assure the appropriate documentation has been completed
• Promote personal safety and safety measures among team and clients being supported. Follow all safety procedures.

Qualifications:

• High school graduate or GED/HSED (High School Equivalency Diploma) is preferred
• Good written and verbal communication skills and have basic computer skills.
• Ability to exercise sound judgment in making decisions.
• Ability to complete/pass required medication administration course.
• Valid Class C driver’s license required.
• Clearance from all applicable background checks as required by service standards.
• Reliable transportation.
• Provide proof of state minimum liability insurance coverage.

Benefits:

• Health Insurance coverage by Wellmark Blue Cross Blue Shield
• Free $15,000 Term Life Insurance Policy
• 403B Retirement Plan with 8% employer match after one year
• Flex Spending - put aside pretax dollars used for medical & dependent care reimbursement.
• Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
• Paid Time Off (PTO) and Temporary Medical Leave (TML)
• Holidays based on status of employment
• Bereavement Leave
• Military Leave
• Jury Duty
• Employee Assistance Program (EAP)
• FMLA (Family Medical Leave Act)
• Student Loan Forgiveness (PSLF Program)
• BVU Partnership Educational Benefits
• Pay on Demand with Dayforce Wallet

Physical Requirements:

• Physical ability to lift up to 50 lbs.
• Physical strength and flexibility to assist the individuals with outdoor and indoor maintenance
• Physical mobility to walk, stoop, stand, sit, and climb steps.
• Physical strength to assist individuals in transferring as per Hope Haven policy.
• Physical ability to maintain balance while moving, while being pushed or pulled, and to lower self to a "half-squat" position while keeping back straight.