My Day Direct Support Professional (DSP) - Rock Valley

Hope Haven, Inc.; Iowa, Northern (LA, KY); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

403B Retirement

Flex Spending

Supplemental Benefits

PTO

Holidays

Military Leave

Jury Duty

EAP

FMLA

Student Loan Forgiveness

BVU Partnership Benefits

Pay on Demand

Job summary

Hope Haven’s Direct Support Professional (DSP) role in Rock Valley, Iowa, supports clients to meet physical, mental, emotional, and social needs in alignment with individualized service plans.

The DSP position emphasizes helping individuals participate in daily activities, develop personal relationships, and achieve goals within a supportive community setting. Benefits include comprehensive health, retirement plans, and paid time off.

Qualifications

• High school graduate or GED/HSED required.
• Good written and verbal communication skills; basic computer skills.
• Ability to exercise sound judgment in decisions.
• Must pass health assessment at time of hire and maintain updated health assessment.
• Clearance from all applicable background checks as required by service standards.
• Reliable transportation required.

Responsibilities

• Provide support based on individual goals in the service plan.
• Assist with activities of daily living including hygiene, mealtime, and mobility.
• Teach self-control and self-management skills as trained.
• Complete client logs and charts by end of shift or within 24 hours with supervisor approval.
• Support individuals in developing a daily schedule of activities.
• Arrange appointments and transportation as needed; ensure documentation is complete.
• Promote safety and follow all procedures.

Skills

Communication skills

Basic computer skills

Good judgment

Health assessment clearance

Background checks

Reliable transportation

Education

High School Diploma or GED

Job description

My Day Direct Support Professional (DSP) - Rock Valley

Rock Valley, 1800 19th St, Rock Valley, Iowa, United States of America

Job Description

Posted Tuesday, August 4, 2026 at 6:00 AM

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual.

We are currently looking for a Direct Support Professionals (DSP) to help support our clients and team members. Direct Support Professionals provide support to our clients based on their individual goals, which always include making sure their physical, mental, emotional, and social needs are met. Whether this is your first job or a career change, you’ll find Hope Haven’s Direct Support Professional position is a great way for you to get started in the field of Human Services. You’ll start each day with the intention to make a profound and positive difference, and you’ll end each day doing exactly that.

Position hours will be from 8:30a - 2:30p Monday - Friday.

• Health Insurance coverage by Wellmark Blue Cross Blue Shield
• Free $15,000 Term Life Insurance Policy
• 403B Retirement Plan with 8% employer match after one year
• Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.
• Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
• Paid Time Off (PTO) and Temporary Medical Leave (TML)
• Holidays based on status of employment
• Military Leave
• Jury Duty
• Employee Assistance Program (EAP)
• FMLA (Family Medical Leave Act)
• Student Loan Forgiveness (PSLF Program)
• BVU Partnership Educational Benefits
• Pay on Demand with Dayforce Wallet

Duties and Responsibilities:

• A belief that individuals with a disability can fully participate in societal roles, alongside community members without disabilities. Maximizing opportunities for the development of individual relationships with community members.
• Provide support and training to individuals as identified in the service plan and assure individual’s physical and mental needs are being cared for, which may include hygiene, bathing/showering, toileting, escort, transition time, and mealtime assistance.
• T each self-control and self-management skills in accordance with departmental training.
• Complete documentation requirements (client logs, charts) as determined by the Service Plan and regulations at the end of the shift or within 24 hours with supervisor approval.
• Support individuals in developing and carrying out a daily schedule of activities tailored to meet the needs of the person being supported.
• Assist individuals in arranging necessary appointments and transportation as needed and assure the appropriate documentation has been completed
• Promote personal safety and safety measures among team and clients being supported. Follow all safety procedures.

Qualifications:

• High school graduate or GED/HSED (High School Equivalency Diploma)
• Good written and verbal communication skills and have basic computer skills.
• Ability to exercise sound judgment in making decisions.
• Must pass a health assessment at time of hire and ability to maintain up to date health assessment as requested per regulations.
• Clearance from all applicable background checks as required by service standards .
• Reliable transportation.
• Provide proof of state minimum liability insurance coverage.

Physical Requirements:

• Physical ability to lift up to 50 lbs.
• Physical strength and flexibility to assist the individuals with outdoor and indoor maintenance
• Physical mobility to walk, stoop, stand, sit, and climb steps.
• Physical strength to assist individuals in transferring as per Hope Haven policy.

Rock Valley, 1800 19th St, Rock Valley, Iowa, United States of America