Direct Support Professional (DSP) - Algona

Hope-Haven-Inc.; Algona (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

403B Retirement Plan

Paid Time Off

Dayforce Wallet

Job summary

Hope Haven is seeking Direct Support Professionals (DSP) in Algona, IA to support individuals with disabilities or chronic mental health conditions. Duties include personal care, daily living assistance, and helping clients meet their goals in a supportive environment.

Responsibilities cover documentation, transportation, and coordinating appointments while prioritizing safety and individual wellbeing.

Qualifications

• High school graduate or GED/HSED (High School Equivalency Diploma) is preferred.
• Good written and verbal communication skills and basic computer skills.
• Ability to exercise sound judgment in making decisions.
• Ability to complete/pass required medication administration course.
• Valid Class C driver’s license required.
• Clearance from all applicable background checks as required by service standards.
• Reliable transportation.
• Provide proof of state minimum liability insurance coverage.

Responsibilities

• Support individuals to participate fully in society and develop relationships in the community.
• Provide support per the service plan, including personal care and daily living activities.
• Teach self-control and self-management skills per departmental training.
• Complete client logs and charts per service plan within 24 hours.
• Assist with a personalized daily activity schedule.
• Arrange appointments and transportation; ensure documentation.
• Promote safety and follow procedures.

Skills

Communication

Driver's license

Basic computer skills

Education

High School Diploma or GED

Job description

Direct Support Professional (DSP) - Algona

Algona, Algona, Iowa, United States of America

Job Description

Posted Tuesday, August 4, 2026 at 5:00 AM

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families - from physical, mental, and intellectual to residential, vocational, and spiritual.

We are currently looking for Direct Support Professionals (DSP) to help support our clients and team members. Direct Support Professionals provide support to our clients based on their individual goals, which always include making sure their physical, mental, emotional, and social needs are met. As a DSP you will have the opportunity to serve individuals with intellectual disabilities or chronic mental health conditions.

Duties and Responsibilities:

• A belief that individuals with a disability can fully participate in societal roles, alongside community members without disabilities. Maximizing opportunities for the development of individual relationships with community members.
• Provide support and training to individuals as identified in the service plan and assure individual’s physical and mental needs are being cared for, which may include hygiene, bathing/showering, toileting, escort, transition time, and mealtime assistance.
• T each self-control and self-management skills in accordance with departmental training.
• Complete documentation requirements (client logs, charts) as determined by the Service Plan and regulations at the end of the shift or within 24 hours with supervisor approval.
• Support individuals in developing and carrying out a daily schedule of activities tailored to meet the needs of the person being supported.
• Assist individuals in arranging necessary appointments and transportation as needed and assure the appropriate documentation has been completed
• Promote personal safety and safety measures among team and clients being supported. Follow all safety procedures.

Qualifications:

• High school graduate or GED/HSED (High School Equivalency Diploma) is preferred
• Good written and verbal communication skills and have basic computer skills.
• Ability to exercise sound judgment in making decisions.
• Ability to complete/pass required medication administration co urse.
• Valid Class C driver’s license required .
• Clearance from all applicable background checks as required by service standards .
• Reliable transportation.
• Provide proof of state minimum liability insurance coverage.
• Health Insurance coverage by Wellmark Blue Cross Blue Shield
• Free $15,000 Term Life Insurance Policy
• 403B Retirement Plan with 8% employer match after one year
• Flex Spending - put aside pretax dollars used for medical & dependent care reimbursement.
• Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
• Paid Time Off (PTO) and Temporary Medical Leave (TML)
• Holidays based on status of employment
• Military Leave
• Jury Duty
• Employee Assistance Program (EAP)
• FMLA (Family Medical Leave Act)
• Student Loan Forgiveness (PSLF Program)
• BVU Partnership Educational Benefits
• Pay on Demand with Dayforce Wallet

Physical Requirements:

• Physical ability to lift up to 50 lbs.
• Physical strength and flexibility to assist the individuals with outdoor and indoor maintenance
• Physical mobility to walk, stoop, stand, sit, and climb steps.
• Physical strength to assist individuals in transferring as per Hope Haven policy.
• Physical ability to maintain balance while moving, while being pushed or pulled, and to lower self to a "half-squat" position while keeping back straight.

If this all sounds like a good fit, you are here for a reason. We offer competitive compensation, benefits, and scheduling. And you’ll be able to put your gifts to good use, which comes with its own amazing rewards.

Algona, Algona, Iowa, United States of America