Direct Support Professional (DSP) - Estherville

Hope Haven, Inc.; Estherville (IA); On-site; USD 30,000 - 36,000; Full time

Job summary

Hope Haven, Inc. in Estherville is seeking Direct Support Professionals (DSP) to help support clients with intellectual or mental health needs. You will follow individualized plans to assist with daily activities, promote safety, and document progress.

The position requires clear communication, reliability, and a valid driver’s license. Benefits include health coverage, retirement plan, and PTO as part of a supportive team.

Qualifications

• High school diploma or GED/HSED preferred.
• Good written and verbal communication skills and basic computer skills.
• Ability to exercise sound judgment in decision making.
• Valid Class C driver’s license required.
• Clearance from background checks as required by service standards.
• Reliable transportation and proof of liability coverage.

Responsibilities

• Provide support based on individual goals and service plans to meet physical, mental, emotional, and social needs.
• Complete client logs and charts within required timeframes with supervisor approval.
• Assist with daily activities, including hygiene, meals, and scheduling.
• Promote safety and follow all safety procedures.
• Arrange necessary appointments and transportation when needed.

Skills

Written and verbal communication

Basic computer skills

Sound judgment

Valid driver’s license

Reliable transportation

Ability to follow service plans

Education

High school diploma or GED/HSED

Job description

Direct Support Professional (DSP) - Estherville

Estherville, Estherville, Iowa, United States of America

Job Description

Posted Saturday, August 8, 2026 at 5:00 AM

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual.

We are currently looking for Direct Support Professionals (DSP) to help support our clients and team members. Direct Support Professionals provide support to our clients based on their individual goals, which always include making sure their physical, mental, emotional, and social needs are met. As a DSP you will have the opportunity to serve individuals with intellectual disabilities or chronic mental health conditions.

Duties and Responsibilities:

• A belief that individuals with a disability can fully participate in societal roles, alongside community members without disabilities. Maximizing opportunities for the development of individual relationships with community members.
• Provide support and training to individuals as identified in the service plan and assure individual’s physical and mental needs are being cared for, which may include hygiene, bathing/showering, toileting, escort, transition time, and mealtime assistance.
• T each self-control and self-management skills in accordance with departmental training.
• Complete documentation requirements (client logs, charts) as determined by the Service Plan and regulations at the end of the shift or within 24 hours with supervisor approval.
• Support individuals in developing and carrying out a daily schedule of activities tailored to meet the needs of the person being supported.
• Assist individuals in arranging necessary appointments and transportation as needed and assure the appropriate documentation has been completed
• Promote personal safety and safety measures among team and clients being supported. Follow all safety procedures.

Qualifications:

• High school graduate or GED/HSED (High School Equivalency Diploma) is preferred
• Good written and verbal communication skills and have basic computer skills.
• Ability to exercise sound judgment in making decisions.
• Ability to complete/pass required medication administration co urse.
• Valid Class C driver’s license required .
• Clearance from all applicable background checks as required by service standards .
• Reliable transportation.
• Provide proof of state minimum liability insurance coverage.
• Health Insurance coverage by Wellmark Blue Cross Blue Shield
• Free $15,000 Term Life Insurance Policy
• 403B Retirement Plan with 8% employer match after one year
• Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.
• Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
• Paid Time Off (PTO) and Temporary Medical Leave (TML)
• Holidays based on status of employment
• Military Leave
• Jury Duty
• Employee Assistance Program (EAP)
• FMLA (Family Medical Leave Act)
• Student Loan Forgiveness (PSLF Program)
• BVU Partnership Educational Benefits
• Pay on Demand with Dayforce Wallet

Physical Requirements:

• Physical ability to lift up to 50 lbs.
• Physical strength and flexibility to assist the individuals with outdoor and indoor maintenance
• Physical mobility to walk, stoop, stand, sit, and climb steps.
• Physical strength to assist individuals in transferring as per Hope Haven policy.
• Physical ability to maintain balance while moving, while being pushed or pulled, and to lower self to a “half-squat” position while keeping back straight.

Estherville, Estherville, Iowa, United States of America