Direct Sales Associate - Cleveland

igsenergy; Cleveland (OH); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Healthcare

401k + company match

Paid time off

Employee discounts

Job summary

IGS Energy in Cleveland, OH is seeking a motivated Direct Sales Associate to represent Just Energy at a major national retail partner location. You will engage customers, apply a consultative sales approach, and drive new customer acquisition for natural gas, electricity, and energy products.

The role offers a competitive base salary ($20/hr, $41,600/yr) plus uncapped commissions, comprehensive benefits, and opportunities for advancement in a stable industry.

Qualifications

• High school diploma or equivalent required.
• Previous sales or customer retention experience preferred.
• Flexible schedule including evenings/weekends as needed.

Responsibilities

• Represent Just Energy or IGS Energy to acquire and retain customers at retail stores.
• Use consultative selling to assess customer needs and recommend energy products.
• Achieve sales objectives and follow department policies and procedures.
• Build relationships with store managers and staff to drive outcomes.
• Learn product programs and communicate clearly to help customers decide.

Skills

Sales excellence

Customer service

Negotiation

Closing skills

Time management

Education

High school diploma or equivalent

Tools

None

Job description

Full-Time with a Flexible Schedule | Competitive Base Salary + Uncapped Commission | Comprehensive Benefits

Family-owned since 1989, IGS Energy has helped customers navigate a changing energy landscape with clarity and confidence. We’ve built our approach on trust, transparency, and long-term success, and are proud to be recognized as a Great Place to Work® and one of Fortune’s 100 Best Companies to Work For®.

As a Direct Sales Associate, you will representJust Energyon behalf of IGS Energy, while working onsite within amajor national retail partner location. In this role, you will serve as a trusted advisor to customers exploring natural gas, electricity, and alternative energy options. You will be responsible for acquiring new customers, providing a superior retail experience, and applying a consultative sales approach to help individuals make informed decisions. This role offers a competitive compensation structure—including abase salaryanduncapped commission—as well as opportunities for career advancement and professional development.

This is an excellent opportunity for individuals looking to build a rewarding career in a stable, growing industry while benefiting from strong earning potential and a supportive culture.

What We Offer

Competitive Compensation & Rewards

• Competitive base salary ($20/hr; $41,600/yr)

• Uncapped commission structure

• Performance incentives and recognition programs

• Ability to earn additional incentive time off based on sales performance

Comprehensive Benefits Package

• Medical, dental, and vision insurance

• 3 weeks paid time off in first year and company holidays

• Retirement savings plan (401k) + company match

• Employee discounts and retail partner perks

Professional Growth & Support

• Robust onboarding and ongoing training

• Continuous coaching and skill development

• Clear pathways for advancement within the organization

• Opportunities to become a subject matter expert in energy solutions

Primary Responsibilities:

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.

• Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.

• Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.

• Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.

• Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.

• Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.

Required Skills:

• Highly sales motivated with excellent customer service, retention, and sales closing skills.

• Proven understanding of the business, lives the company values, and committed to continuous learning and development.

• Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.

• Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.

• Strong negotiation and closing skills with a focus on education.

• Ability to interpret, analyze, and evaluate information relative to selling techniques.

• Time management and multitasking skills.

• Ability to work independently and a flexible schedule to ensure performance expectations are met.

Minimum Education, Experience and Requirements:

• High school diploma or equivalent experience in retail or related field preferred.

• Previous experience in sales, customer retention, or account management.

• Flexibility to work second shift hours, including evenings, holidays and weekends as needed.

• Must have reliable transportation to and from job and training site(s).

Physical Demands:

• While performing the duties of this job, the employee must be able to stand for extended periods of time at a booth in a retail location. The employee is regularly required to sit, stand, and walk; use hands and fingers to operate the iPad; and be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.).

Work Authorization:Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range:

$55,000.00 - $100,000.00

* This range reflects total earnings opportunity, inclusive of commissions and bonuses.

Commission: This role is also eligible for an uncapped sales commission.

How We Support Your Wellbeing:

Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

• Healthcare Essentials:Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.

• Mental Wellbeing:Robust support through Headspace and free mental healthcare visits for you and your dependents.

• Family Planning Support:Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.

• Financial Readiness:Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.

• Work-Life Balance:Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment:

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact [e-mail].