Direct Response Specialist- Foundation

Akron Children's Hospital; Akron (OH); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Akron Children's Hospital is seeking a Direct Response Specialist to create, implement, and manage a multi-channel direct response program within the Foundation. The role focuses on soliciting donors across direct mail, email, mobile, text, and phone to generate ~ $2 million annually, while identifying prospects and cultivating major gifts.

You will collaborate with the Development Operations team to build a portfolio of high-potential donors, and perform one-on-one relationship building to

Qualifications

• Bachelor’s Degree in development, business, marketing, or public relations.
• Minimum of 3 years successful annual fund and/or major gift fundraising.

Responsibilities

• Must work with data analytics to reach and solicit maximum number of donors.
• Familiar with social media fundraising.
• Lead broadcast solicitation communications for the Annual Fund.
• Support Children’s Miracle Network and other initiatives as directed.
• Analyze donor data to identify trends and optimize direct response efforts.
• Benchmark solicitation trends with healthcare organizations.

Skills

Excel

Donor database management

Data analytics

Relationship building

MS Office proficiency

Education

Bachelor’s degree in development, business, marketing, or public relations

Tools

Raiser’s Edge

HRIS

Benefits Carrier platforms

Job description

Full-time, 40 hours/week

Monday-Friday 8am-5pm

Hybrid remote (requires 6-12 days/month onsite Akron)

Summary:

The Direct Response Specialist has the primary responsibility to create, implement and manage direct response program within the Foundation that generates $2 million annually, using all broadcast communication mediums to solicit donors, including but not limited to direct mail, email, mobile mediums, text messaging, and phone. This position works with the Development Operations team and will help to identify prospects/donors in an effort to move individuals and corporations along the fund-raising pipeline and transform them into Major Donors. This person will be tasked with building and managing a portfolio of prospects/donors with higher gift potential and through one on one relationship building efforts to increase giving levels to Akron Children's Hospital.

Responsibilities:

• Must be able to work with data analytics to reach and solicit maximum number of donors
• Will work with social media vehicles and have familiarity with social media fundraising
• Responsible for broadcast solicitation communications for Annual Fund
• Responsible for Children's Miracle Network and any other initiatives the Foundation chooses to put focus on throughout the year
• Responsible for analyzing and reviewing data from constituent record to determine and recommend new trends and approaches to maximize direct response efforts
• Must proactively benchmark and research upcoming solicitation communication trends with Woodmark Hospitals as well as other healthcare organizations
• Other duties as required

Technical Expertise

• Experience with Excel
• Experience with donor database, preferably Raiser's Edge
• Experience working with all levels within an organization is preferred
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. HRIS is preferred. Benefits Carrier platforms is required

Education and Experience

• Education: Bachelor's Degree preferably in development, business, marketing, or public relations
• Certification: None
• Years of experience: minimum of 3 years successful annual fund and/or major gift fundraising
• Years of experience supervising: None

Full Time

FTE: 1.000000

Status: Fixed Hybrid