Direct Mail/Database Assistant

OHB; Omaha (NE); On-site; USD 22,730 - 25,485; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Free meals available

Paid holidays

PTO (vacation and sick leave)

Job summary

OHB is looking for a Direct Mail/Database Assistant in Omaha, NE. This role involves managing donor databases, processing mail, and ensuring donor relationships are strong. You'll require attention to detail, strong organizational skills, and at least three years of relevant experience.

The position offers a starting wage of $16.50–$18.50 per hour, along with medical, dental, and vision insurance, plus paid holidays and PTO.

Qualifications

• Must be at least 21 years of age.
• Minimum of 3 years of relevant experience.
• Ability to pass a comprehensive background check.

Responsibilities

• Support the Direct Mail/Database Manager in donor relationships.
• Process incoming mail and donations accurately.
• Maintain donor information and gift records.

Skills

Data entry

Word processing

Organizational skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Position: Direct Mail/Database Assistant

Location: Omaha, NE

Job Id:465

# of Openings:1

Are yo u someone who enjoys supporting meaningful work behind the scenes? As a Direct Mail/Database Assistant, you’ll help manage direct mail efforts, maintain our donor database, and ensure timely gift processing—all while contributing to strong donor relationships that fuel our community impact. If you’re detail-oriented and passionate about making a difference, you may be a great fit for our team.

What You’ll Do

• Support the Direct Mail/Database Manager in building and maintaining strong donor relationships
• Pick up mail and prepare bank deposits, including tracking PO Box balances and postage accuracy
• Open, sort, and process incoming mail, including donations and donor correspondence
• Accurately enter and update donor information and gift records in the database
• Prepare and send acknowledgment and thank-you letters, ensuring quality and accuracy
• Coordinate and fulfill special donor requests (memorials, tributes, cards, and gift-in-kind donations)
• Process and document all gift-in-kind contributions, including those from donation drives
• Prepare and manage bulk mailings, including assembly, postage, and delivery to the post office
• Maintain spreadsheets, reports, and postage logs, ensuring data accuracy and consistency
• Respond to donor inquiries via phone and written correspondence with professionalism and care

Available Schedules

• Monday - Friday 8am - 4pm
• Starting Wage: $16.50–$18.50 per hour
• Medical, Dental and Vision Insurance
• Free meals available in the dining hall
• Paid holidays, PTO (vacation and sick leave)

What We’re Looking for

• Must be at least 21 years of age
• High school diploma or equivalent required
• Minimum of 3 years of relevant experience (or equivalent combination of education and experience), preferably in an administrative role
• Ability to remain calm, patient, and consistent in a fast-paced or high-pressure environment
• Strong data entry and word processing skills (minimum 40 WPM with high accuracy)
• Exceptional attention to detail with a strong focus on accuracy
• Proficiency in Microsoft Office, including Outlook, Word, and Excel
• Strong organizational skills with the ability to manage time effectively and meet deadlines
• Demonstrated cultural sensitivity and ability to work effectively with diverse populations
• Valid driver’s license, good driving record, and current auto insurance required
• Ability to pass a comprehensive background check, including drug screening

Join a Team That Changes Lives

If you’re ready to use your strengths to empower youth and make a meaningful impact every day, we’d love to meet you.