Direct Loan Originator

Triad Financial Services, Inc.; Jacksonville (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

Triad Financial Services, Inc. is seeking a Direct Loan Originator to join our growing team in Jacksonville.

You will consult with borrowers and retailers, explain the home buying process, and determine loan solutions while maintaining relationships and timelines. The role requires 1–3 years of retail mortgage knowledge, strong problem-solving skills, and proficiency with Microsoft Office and our mortgage software.

Qualifications

• Retail mortgage loan knowledge/experience is required.
• Excellent problem-solving skills are essential.
• Ability to work well within a team atmosphere.
• Strong attention to detail and customer service.
• Excellent verbal and written communication with retailers, borrowers and internal departments.

Responsibilities

• Consult and sell Triad approved applications to borrowers and retailers.
• Develop relationships with approved Triad borrowers and retailers during home buying.
• Advise borrowers and sellers of the home buying process and determine solutions.
• Coordinate with other departments to optimize the sales effort.
• Meet or exceed pull-through goals and manage loan files to closing.

Skills

Problem solving

Team player

Customer service

Verbal & written communication

Detail oriented

Multitasking

Time management

Microsoft Office

Mortgage software

Education

State MLO license (as applicable)

20-hour SAFE Act course

Continuing education compliance

Tools

Proprietary mortgage software

Job description

Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Direct Loan Originator to join our growing team.

Essential Functions:

• Consult and sell Triad approved applications to borrowers and retailers
• Develop relationships with approved Triad borrowers and retailers during the home buying process
• Is the main point of contact: advising borrowers and sellers of the used home buying process, determining solutions, ordering appraisals and gathering/clearing conditions
• Pipeline Management - will facilitate movement of active loan files to closing in a timely manner
• Understand Triad’s loan products, rates, guidelines, and loan process
• Stay up-to-date on changes in market conditions that affect the company’s many loan products
• Coordinate with other departments to optimize the sales effort
• Meeting or exceeding Triad "pull-through" goals (percentage of contracts ordered (COF’s) to loans approved)
• Perform related duties as assigned by supervisor

Minimum Qualifications:

• One to three years of retail mortgage loan knowledge/experience required
• Excellent problem-solving skills are essential
• Ability to work well within a team atmosphere
• Strong attention to detail
• Strong customer service skills
• Excellent verbal and written communication skills, including the ability to effectively interact with all retailers, borrowers and internal departments
• Proficiency in Microsoft Office suite of products and ability to quickly gain proficiency in the company’s proprietary mortgage software products
• Ability to multitask in a fast-paced environment
• Ability to set goals and divide processes into timelines
• Applying investor guidelines to specific sales situations and using discretion and judgment to recommend the most appropriate products to customers based on qualifications and needs identified by customer analysis
• 20-hour Safe Act course*
• Individual state loan originator license(s) required for specific states in which employee engages in any mortgage loan originator activities*
• Completing and passing all Continuing Education requirement (annually)*
• Credit check required-credit must meet State licensing guidelines and eligibility*
• Late shift required**
• Candidate will be required to take the 20-hour SAFE Act course and pass the exam to become a state-licensed MLO within four to six weeks of employment. Additional State specific training and course testing may be required in conjunction with Federal licensing. Candidate will be subject to a credit inquiry and federal background check.