Direct Cash Program Manager — Social Services Leader

Bill Wilson Center; San Jose (CA); On-site; USD 69,000 - 73,000; Full time

Benefits offered by this job

4 Weeks PTO

Paid Holidays

Health, Dental, Vision

401K Retirement Plan

Life Insurance

Job summary

Bill Wilson Center in San Jose is seeking a Program Manager to oversee the Direct Cash Program and supervise case management staff, ensuring high-quality, client-centered services aligned with our mission and values.

You will log client interactions in HMIS, manage the program budget, and coordinate hiring and daily tasks. The role requires experience with foster care, probation, or homelessness and a degree in a relevant field.

Qualifications

• Experience working with people who have intersected with foster care or probation systems and/or homelessness.
• Associate’s/Bachelor’s degree in social services or related field is preferred but not mandatory.

Responsibilities

• Ensure team logs all client case notes and service transactions in HMIS or internal databases.
• Oversee program budget and expenses related to client assistance and stipends.
• Create monthly check requests and track financial services.
• Manage staff hiring processes and daily assignments.
• Monitor staff performance and audit logs for accuracy and compliance.
• Prepare program reports for government contracts and grants; contribute to dashboards.
• Participate in PQI processes to elevate service delivery standards.
• Assist Director in meeting daily operations and grant requirements.
• Conduct regular OKR check-ins and address bottlenecks.

Skills

Case management

HMIS data entry

Budget oversight

Staff supervision

Grant reporting

Strong communication

OKR tracking

Education

Associate’s Degree in Social Work or related field

Bachelor’s Degree in Social Work, Human Services, Psychology, Communications, or related field

Tools

HMIS

Job description

Bill Wilson Center in San Jose is seeking a Program Manager to oversee the Direct Cash Program and supervise case management staff, ensuring high-quality, client-centered services aligned with our mission and values.

You will log client interactions in HMIS, manage the program budget, and coordinate hiring and daily tasks. The role requires experience with foster care, probation, or homelessness and a degree in a relevant field.