Dir Prgm Mgmt Office Trg

SEH Saint Elizabeth Medical Center, Inc.; Crestview Hills (KY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Health coverage start within 30 days

Paid time off

Employer 401(k) match

Tuition reimbursement

Professional development

Wellness programs

Internal mobility

Job summary

St. Elizabeth Healthcare is seeking a Director of IT Program Management to lead the IT PMO, set standards, and guide staff across the enterprise. The role focuses on aligning projects with corporate strategy, improving processes, and driving high-quality IT delivery.

The position requires a Bachelor’s degree and at least 8 years of information technology experience with 5 years in management, plus strong collaboration and communication skills to work with diverse stakeholders.

Qualifications

• Bachelor’s degree and 8+ years IT experience with 5+ years in management.
• Experience overseeing large-scale IT solution implementations.
• Strong collaboration and communication skills.

Responsibilities

• Oversee system-wide operations for IT program management, IT training, quality assurance, and business intelligence.
• Design and implement efficient IT services, drive revenue enhancements, monitor expenses and benchmark performance.
• Manage staff and subcontractors to ensure high-quality, timely IT delivery and governance.
• Lead day-to-day resource management activities including scheduling, work plans, risk and issue tracking.
• Develop staff through performance reviews, coaching, and professional growth initiatives.
• Define and implement Project Management standards and best practices across the enterprise.
• Develop tools and processes for project inventories, prioritization, reporting and financial planning.

Skills

IT program management

Change management

Leadership

Stakeholder collaboration

Education

Bachelor’s degree

Job description

Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 40

Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

We invest in you — personally and professionally. Enjoy:

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary

Responsible for building and providing direction to the IT program management office. Defines and develops IT project/program management best practices, processes, and policy to ensure alignment with corporate strategy and goals. Oversees staff and processes for IT training. Ensures that manager develops actions to address any needed improvements, so reliability of processes is maintained; Promotes and utilizes the JTE framework to build consistency in use of leadership practices. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description

Oversee the system-wide operations for IT program management, IT training, quality assurance, and business intelligence for the enterprise. Design/implement efficient services, offer revenue enhancements, monitor expenses, benchmark, encourage service excellence and provide effective communications. Manage staff and subcontractors to ensure IT value is provided to the organization. Provide overall direction and manage resource allocation to ensure high quality and timely service delivery. Perform tactical day-to-day resource management activities such as project scheduling, work plan tracking, and risk and issue management. Oversee staff development, evaluate job performance, offer constructive feedback, discipline as necessary, and provide on-going coaching to ensure activities are performed within department and St. Elizabeth policy. Serve as staff mentor and facilitate staff skill development and professional growth. Define and implement Project Management standards and best practices for the purpose of improving the quality and timeliness of project delivery. As appropriate, implement tools for the purpose of facilitating the use of best practices. Implement controls for the purpose of enforcing adherence to defined process standards. Develop, promote and maintain professional relationships to ensure an environment conducive to customer service and high quality patient care. Make recommendations in areas related to business department portfolio management. Develop tools and define processes for maintaining project inventories, determining project priorities and reporting on project portfolio activities. Create, implement, and control designated operating and capital budgets including daily/weekly/monthly reporting of financial management tools. Prepare, present, track and self-report all threshold capital business plans. Performs other duties as assigned.

Education, Credentials, Licenses

Education, Credentials, Licenses: Bachelor’s degree

Specialized Knowledge: Demonstrated ability in management of large-scale information technology solution implementation. Well-versed in change management techniques used to achieve consensus among diverse stakeholders. Excellent collaboration and communication skills. Kind

Length of Experience: Eight years of information system experience with at least five years management experience.

FLSA Status: Exempt Right Career. Right Here.

Right Career

Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community. St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Northern Kentucky, southeastern Indiana and Greater Cincinnati region. Together with St. Elizabeth Physicians, the affiliated multi-specialty physician and advanced practice provider organization, we are transforming healthcare through innovative treatments, cutting-edge technology and a heart for our community. We’re right here, sharing one mission: to improve the health of the people we serve.