DIR OF SECURITY

Happy Valley Casino; State College (Centre County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

Retirement Options

Employee Assistance Program

Wide Variety of Voluntary Insurance

Job summary

Happy Valley Casino in State College, PA is seeking a Director of Security to lead the Security Department and drive the strategic direction for asset protection, guest safety, and regulatory compliance.

The role requires strong leadership, extensive casino security knowledge, and a commitment to ethics, with responsibilities spanning investigations, training, budgeting, and collaboration with HR and Legal to manage risk and ensure lawful operations.

Qualifications

• Minimum of five (5) years of Security and Asset Protection experience required.
• Minimum of three (3) years of supervisory or management experience required.
• Prior casino security, law enforcement, military, or comparable security leadership experience preferred.
• Thorough knowledge of Pennsylvania Gaming Control Board regulations, Internal Controls, and applicable federal and state laws.

Responsibilities

• Interviewing, hiring, and selecting qualified candidates for the Security Department.
• Monitor and evaluate performance to ensure adherence to policies and regulations.
• Ensure security personnel are trained in procedures, emergency tactics, and conflict resolution.
• Maintain safety of guests, team members, and assets while protecting property.

Skills

Leadership

Regulatory compliance

Asset protection

Guest safety

Team development

Communication

Problem-solving

Emergency response

Education

High School Diploma or equivalent

Associate's or Bachelor's Degree in Criminal Justice, Business Administration, Security Management, or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

DIR OF SECURITY

Active - Non Union Salary full-time State College, PA, US

2 days ago Requisition ID: 3082

Right in the heart of State College, PA you will find the newest entertainment destination. Happy Valley Casino has taken over in The Nittany Mall, bringing the area's first-ever gaming facility! With two dining options, cocktail service, 30+ table games, and over 600 slot machines, we are sure to be the number one entertainment destination in Happy Valley!

We are seeking an experienced and highly motivated Director of Security to lead our Security Department. This position is responsible for the overall strategic direction, operation, compliance, and effectiveness of all property security functions. The ideal candidate will possess exceptional leadership skills, extensive casino security knowledge, and a strong commitment to regulatory compliance, asset protection, guest safety, and team development.

This position will be responsible for:

Essential Duties and Responsibilities

• Interviewing, hiring, and selecting qualified candidates for the Security Department.
• Monitoring and evaluating the performance of Security team members and leaders to ensure adherence to company policies, procedures, and Pennsylvania Gaming Control Board regulations.
• Ensuring that all Security personnel are properly trained in department procedures, emergency response tactics, customer service standards, and conflict resolution techniques.
• Maintaining responsibility for the physical safety of guests, team members, and company assets while protecting the property from illegal activity.
• Collaborating with Human Resources to develop and administer employee access badge and credential programs.
• Partnering with Human Resources and Legal representatives to manage internal investigations and risk management matters.
• Ensuring compliance with all Pennsylvania Gaming Control Board regulations, Internal Controls, and applicable federal, state, and local laws.
• Ensuring compliance with all Happy Valley Casino policies and procedures.
• Developing, implementing, and maintaining department Standard Operating Procedures.
• Preparing and maintaining departmental schedules and minimum staffing plans to support continuous casino operations.
• Assisting with the preparation and management of departmental budgets, capital expenditures, labor planning, and variance reporting.
• Building and maintaining productive working relationships with regulatory agencies, including the Pennsylvania Gaming Control Board, Pennsylvania State Police, local law enforcement agencies, and the Pennsylvania Liquor Control Board.
• Establishing and maintaining effective partnerships with all operational departments to support compliance and operational excellence.
• Ensuring all security incidents, accidents, disturbances, criminal activity, and emergency events are properly investigated and documented.
• Coordinating security efforts with the Surveillance Department to prevent theft, cheating, fraud, and suspicious activities.
• Maintaining a visible presence on the casino floor and throughout the property.
• Conducting risk assessments and implementing preventative security measures to protect the organization.
• Managing the operation, maintenance, and effectiveness of all security-related technology, including CCTV systems, access control systems, alarms, communication equipment, and fire protection systems.
• Ensuring proper documentation, review, recording, and approval of all incident reports involving guests, vendors, and team members.
• Overseeing the identification and removal of individuals subject to exclusion, self-exclusion, or ejection under Pennsylvania Gaming Control Board regulations.
• Ensuring all security responsibilities required under the approved system of internal controls are properly performed and documented.
• Enforcing all regulations related to the possession of weapons within the licensed facility.
• Ensuring immediate notification to the Pennsylvania Gaming Control Board, Pennsylvania State Police, and designated management personnel regarding reportable incidents and suspicious activities.
• Overseeing investigations involving theft, fraud, workplace violence, property damage, injuries, and other security-related matters.
• Ensuring proper investigations and documentation of all guest and team member injuries occurring on company property.
• Maintaining responsibility for criminal investigations occurring on property, excluding gaming-related regulatory investigations.
• Safeguarding company assets through proactive loss prevention and security measures.
• Reviewing all security incident, medical, crime, and arrest reports to ensure accuracy and completeness.
• Promoting and maintaining a culture of safety, professionalism, accountability, and service excellence within the department.
• Supporting and promoting Responsible Gaming initiatives and maintaining thorough knowledge of the property's Responsible Gambling Program.
• Performing other duties and special projects as assigned.

The Successful Candidate for this Role Will Possess the Following:

• High School Diploma or equivalent required. Associate's or Bachelor's Degree in Criminal Justice, Business Administration, Security Management, or related field preferred.
• Minimum of five (5) years of Security and Asset Protection experience required.
• Minimum of three (3) years of supervisory or management experience required.
• Prior casino security, law enforcement, military, or comparable security leadership experience preferred.
• Thorough knowledge of Pennsylvania Gaming Control Board regulations, Internal Controls, and applicable federal and state laws.
• Strong leadership, coaching, team-building, and employee development skills.
• Excellent verbal and written communication skills.
• Strong organizational, decision-making, and problem-solving abilities.
• Ability to manage multiple priorities and respond effectively in emergency situations.
• Valid driver's license required.
• CPR and First Aid Certification required or ability to obtain certification upon hire.
• Ability to obtain and maintain licensure through the Pennsylvania Gaming Control Board.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and on-call assignments as business needs require.
• Ability to maintain confidentiality and exercise sound judgment in handling sensitive matters.
• Demonstrated commitment to integrity, professionalism, and exceptional customer service.

Happy Valley Casino is not just a fun place to work. We ensure our employees are rewarded with optimal benefits to meet your daily needs.

As a Full-Time Employee, You Will Receive:

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Wide Variety of Voluntary Insurance Options
• Retirement Options

All of Our Dedicated Team Members Will Enjoy the Following Fringe Benefits:

• Employee Assistance Program
• Unlimited Access to National and Local Discounts
• Free Employee Dining
• Robust Employee Recognition Program
• PTO Schedules That Promote Work/Life Balance

Casino employees may be required to obtain a Pennsylvania Gaming License. Cost of licensure is covered by Happy Valley Casino.

Saratoga Casino Holdings, LLC and its subsidiaries are an equal opportunity employer and strongly committed to workforce diversity. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. The company is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.

This job description is not intended to be an exclusive or exhaustive list of all duties, responsibilities, or qualifications associated with the position. Employees may be required to perform additional job-related duties as assigned.