DIR - ADMISSIONS

Universal Health Services, Inc.; Louisville (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

The Brook Hospital in Kentucky seeks a Director of Intake to provide strategic leadership for admissions. You will oversee access to care, clinical assessment services, and a team of specialists handling evaluations, level-of-care determinations, call management, crisis intervention, and referrals.

Collaboration with medical staff, nursing, and external partners is essential to ensure efficient, patient-centered intake operations and continuous process improvements.

Qualifications

• Master’s degree in Social Work or related field or active RN license in Kentucky.
• Minimum of three years of related psychiatric patient care experience.
• Active RN, LCSW, or LMFT license in the appropriate state; CPI and CPR within 30 days.

Responsibilities

• Provide leadership and direction to Intake team members, promoting service excellence and clinical accuracy.
• Oversee departmental budget, policies, procedures, and regulatory compliance.
• Maintain and analyze data related to admissions trends, access metrics, and patient experience.
• Partner with senior leadership on strategic planning and process improvement initiatives.
• Foster collaboration between internal teams and external stakeholders to enhance patient access and satisfaction.

Skills

Leadership

Data analysis

Regulatory compliance

Cross-functional collaboration

Strategic planning

Education

Master’s degree in Social Work or related field

Active RN license in Kentucky

Job description

Responsibilities

Since 1985, The Brook Hospital has been offering hope to individuals, families, and communities.

As a leader in behavioral health, The Brook provides comprehensive mental health and addiction treatment services with compassion and clinical excellence. Our Dupont campus is an 88-bed facility offering a full continuum of care — including inpatient, extended care, partial hospitalization, and outpatient programs for children, adolescents, and adults.

Learn more: https://thebrookhospitals.com/

The Director of Intake provides strategic and operational leadership for the hospital’s Admissions Department, ensuring effective access to care and clinical assessment services. This role oversees a team of specialists responsible for patient evaluations, level-of-care determinations, call management, crisis intervention, and coordination of admissions and referrals.

The Director of Intake collaborates closely with medical staff, nursing, administration, and external partners—including referral sources and payers to ensure efficient, patient-centered intake operations.

Key Responsibilities

• Provide leadership and direction to Intake team members, promoting service excellence and clinical accuracy.
• Oversee departmental budget, policies, procedures, and regulatory compliance.
• Maintain and analyze data related to admissions trends, access metrics, and patient experience.
• Partner with senior leadership on strategic planning and process improvement initiatives.
• Foster collaboration between internal teams and external stakeholders to enhance patient access and satisfaction.

Benefits & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

• Education: Master’s degree in Social Work or related field, or active RN license in the state of Kentucky.
• Experience: Minimum of three (3) years of related experience required. Prior experience in psychiatric patient care and understanding of mental illness is preferred.
• Licensure: Active RN, LCSW, or LMFT license required (in the appropriate state of practice).
• Additional Requirements: Must obtain CPI and CPR certification within the first 30 days of employment.
• Hours: Primarily day shift, with occasional evening and weekend coverage as directed by the CEO.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.