Diplomatic Tech Officer - Shape Global IT & Security

Caecommunity; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

The U.S. Department of State seeks a Diplomatic Technology Officer to support IT modernization, system maintenance, and network and cybersecurity operations. The role involves cross-functional collaboration, data analytics, project management, and overseas readiness.

Candidates should demonstrate KSAs across enterprise IT, virtualization, and IT service delivery. Responsibilities include configuring networks, administering Windows-based systems, managing access, and ensuring secure operations

Qualifications

• Specialized experience is evaluated for level of responsibility in IT.
• 60%+ of duties must relate to system maintenance, networks, cybersecurity, and data analytics.
• Experience with Windows Server/Client, MS Office, SharePoint is desirable.
• Ability to manage IT projects and coordinate with stakeholders.

Responsibilities

• Maintain and upgrade hardware/software components and configurations.
• Configure network devices (switches/routers) and admin users and permissions.
• Provide helpdesk support and perform system administration duties.
• Apply cybersecurity practices and monitor logs and incidents.
• Manage IT projects and coordinate cross-functional tasks.
• Utilize data analytics to inform IT decisions and priorities.
• Configure and support virtual/cloud environments and collaboration tools.
• Support audio/video and telecommunications systems as needed.

Skills

System maintenance

Network configuration

Helpdesk support

Windows technology

User management

Virtual and cloud systems

IT project management

Data analytics

Cybersecurity

Endpoint devices

Audio/Video equipment

Network environments

Telecommunications

Radio systems

Industry standards

Job description

The U.S. Department of State seeks a Diplomatic Technology Officer to support IT modernization, system maintenance, and network and cybersecurity operations. The role involves cross-functional collaboration, data analytics, project management, and overseas readiness.

Candidates should demonstrate KSAs across enterprise IT, virtualization, and IT service delivery. Responsibilities include configuring networks, administering Windows-based systems, managing access, and ensuring secure operations