Dining Supervisor, Full-time

felician-sisters-of-north-america; Buffalo (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

PTO (Paid Time Off)

Life Insurance

Disability Insurance

Flexible Schedule

Employee Discounts

Job summary

Felician Sisters of North America in Buffalo, NY is seeking a dedicated Dietary Supervisor to lead the daily operations of the Dining Services Department, ensuring high-quality meals, food safety, and resident-centered service.

You will supervise staff, plan menus, coordinate diets with Health Services, and maintain compliance, while fostering a collaborative, compassionate environment aligned with our mission.

Qualifications

• Minimum of five (5) years of supervisory experience in food service.
• Minimum of three (3) years of cook/food preparation experience.
• Knowledge of traditional Polish cuisine and Roman Catholic dietary customs is preferred.

Responsibilities

• Supervise the daily operations of the Dining Department.
• Schedule, coordinate, and monitor department staffing.
• Plan, implement, evaluate, and improve dining services and operations.
• Collaborate with leadership and other departments to provide exceptional resident care.
• Monitor food quality, sanitation, infection control, and kitchen safety standards.
• Develop menus that incorporate resident preferences, variety, and nutritional needs.
• Review prescribed diets and dietary changes with Health Services.
• Train and mentor dining staff on food preparation, sanitation, equipment use, and nutrition standards.
• Conduct resident interviews to assess dining satisfaction and preferences.
• Maintain menus and documentation per policies and regulations.
• Oversee meal planning for holidays and events.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Multitasking

Education

AS/BS Culinary Arts, Food Service Management, Hospitality preferred

ServSafe certification preferred

Job description

Schedule: Full-Time | 1st Shift | Sunday-Thursday (possibility for flexible days)

Join Our Mission

We are seeking a dedicated and experienced Dietary Supervisor to lead the daily operations of our Dining Services Department. This leadership role is responsible for planning, organizing, directing, and overseeing the team that provides exceptional nutritional care and dining experiences for our residents.

At our convent, employees in every department work together to support the religious life of the Felician Sisters by creating a warm, welcoming, and caring home environment. We value meaningful interactions, teamwork, and a person-centered approach to care that promotes dignity, respect, and quality of life.

Position Summary

The Dietary Supervisor oversees the day-to-day operations of the Dining Department, ensuring high-quality meal service, food safety, regulatory compliance, and excellent customer service. This position provides leadership to dining staff while maintaining a positive, collaborative work environment and supporting the nutritional needs and preferences of our residents.

Key Responsibilities

• Supervise the daily operations of the Dining Department.
• Schedule, coordinate, and monitor department staffing.
• Plan, implement, evaluate, and improve dining services and operations.
• Collaborate with leadership and other departments to provide exceptional resident care.
• Monitor food quality, sanitation, infection control, and kitchen safety standards.
• Develop menus that incorporate resident preferences, variety (seasonal), and nutritional needs.
• Review and process prescribed diets and dietary changes in collaboration with Health Services.
• Train and mentor dining staff on food preparation, sanitation, equipment use, and nutrition standards.
• Conduct resident interviews to assess dining satisfaction and preferences.
• Ensure menus and required documentation are maintained according to policies and regulations.
• Oversee meal planning and preparation for holidays, special events, and celebrations.
• Conduct daily rounds to ensure staff are following procedures and safety standards.
• Maintain clean, organized, and sanitary food preparation, storage, and dining areas.
• Purchase food, supplies, and equipment as needed.
• Balance supervisory responsibilities with hands-on food production and assist as a Cook or Dining Assistant when needed.
• Participate in the Convent Food Committee and attend required meetings and training.
• Collaborate with Catholic Health LIFE Program to assist in providing lunch meal service to the day center Monday-Friday.
• Collaborate with Human Resources regarding staffing and personnel matters.
• Support a person-directed culture that encourages resident choice, engagement, and dignity.
• Minimal travel required (approx. twice per year)
• Flexibility with schedule and ability to work overtime to meet the needs of the department and/or special functions.
• Perform other duties as assigned.

Qualifications

Education

• AS/BS Culinary Arts, Food Service Management, Hospitality preferred
• ServSafe® or comparable food safety certification preferred.

Experience

• Minimum of five (5) years of supervisory experience in food service required.
• Minimum of three (3) years of cook/food preparation experience required.
• Experience in an institutional, senior living, long-term care, or healthcare food service setting strongly preferred.
• Knowledge of traditional Polish cuisine preferred.
• Familiarity with Roman Catholic Dietary customs preferred.

Knowledge, Skills, and Abilities

• Knowledge of nutrition, therapeutic diets, food safety, sanitation, and infection control practices.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to supervise and motivate a team while fostering a positive work environment.
• Ability to multitask and prioritize responsibilities in a fast-paced setting.
• Commitment to providing exceptional customer service and resident-centered care.

Why Join Us?

Our mission is rooted in serving others with compassion, dignity, and respect. Every team member plays an important role in creating a welcoming environment where the Felician Sisters can thrive.

We are committed to upholding the Felician Sisters of North America's Core Values:

• Respect for Human Dignity
• Compassion
• Transformation
• Solidarity with People in Need
• Justice and Peace

Benefits for full-time employees:

• Outstanding health insurance package (medical, dental, and vision) with affordable premiums and low deductible
• Generous 403b/retirement program with employer contribution (up to 6% matching)
• 25 days of Paid Time Off (PTO), including holidays
• Competitive Pay
• Annual pay increase
• Employee Referral Bonus
• Life and AD&D Insurance
• Short-term Disability
• Long-term Disability
• Voluntary Life Insurance
• Voluntary A, D & D Insurance
• Voluntary Critical Illness and Accident Insurance
• Voluntary Spouse/Dependent Insurance
• Free Parking
• Sprint Discount
• Verizon Discount
• Dell Computer Discount
• Well Aware Wellness Program
• Employee Assistance Program (EAP)
• Emergency Assistance Fund
• FSNA Care Connection - Deep Discounts on diapers and personal care products
• PayActiv - Access to earned but unpaid wages before payday
• Mentor program - Paid mentor orientation and wage increase while serving as a mentor.
• Clothing Benefit Program for Health Services or Facilities Management employees
• Ticketsatwork.com - Discounted travel and entertainment benefit
• Access Perks - Discounted travel and local retailers
• Perfect Presence Attendance Raffle (Quarterly)
• Commuter Benefits
• Pet Insurance

If you are a compassionate leader with a passion for food service and resident-centered care, we encourage you to apply and become part of our mission-driven team.

Visit felician.org to learn more about the Felician Sisters of North America!