Dining Services Supervisor - 15 Craigside

Arcadia Family of Companies; Honolulu (HI); On-site; USD 49,000 - 64,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Free meals

Paid time off

Sick leave

Professional development

Education assistance

Online training

Job summary

Arcadia Family of Companies in Hawaii seeks a dedicated Dining Services professional to manage and execute dining operations for our senior residents in a compassionate, upscale environment.

You will supervise dining room staff, coordinate meals and events, and ensure service quality across shifts. This full-time role offers a competitive salary, full benefits, and opportunities for professional growth within our nonprofit organization.

Qualifications

• Bachelor's degree from four-year college or university, or an equivalent combination of education and experience.
• 1–2 years related experience and/or training.
• Proficiency in MS Office and POS systems.

Responsibilities

• Plans and implements front of the house dining standards, procedures and service.
• Inputs charges for meals, special functions and other related charges.
• Coordinates scheduling of waitstaff and hosts/hostess.
• Ensures dining functions and events are implemented according to service standards.
• Performs the necessary duties for emergency drills and safety procedures.

Skills

MS Office

MS Word

Excel

PowerPoint

Outlook

POS systems

Education

Bachelor's degree

Tools

Point-of-Sale Systems

Job description

The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve.

Why Join Us

Employees are the heart of all we do. We foster an environment of compassion, understanding, integrity and open communication. Our culture emphasizes collaboration and teamwork in a supportive environment that puts our residents, clients and members first. Each day we enjoy making a positive difference in their lives. Come join us to be part of our remarkable team where every member is valued!

Enjoy the Benefits

• Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.
• Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
• Free Employee Meals: More time to relax and let our chefs take care of your meals.
• Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!
• Sick Leave: After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.
• Professional Development:
• Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs)
• Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!

What You’ll Do

As a key player on our dining services team, you will assist in managing and executing all dining service activities, ensuring an exceptional experience for our residents.

Work Schedule

• Full-Time Evening shift: 11:00am to closing (~8:30pm) on Sunday, Wednesday, Thursday, Friday, and Saturday
• Flexibility to assist with morning shift coverage (5:00am – 2:00pm) as needed

Compensation

• Annual Salary Range: $49,470 - $63,604

Responsibilities

• Plans and implements front of the house dining standards, procedures and service.
• Inputs charges for meals, special functions and other related charges.
• Assists in monthly in-services.
• Coordinates scheduling of waitstaff and hosts/hostess.
• Ensures dining functions and events are implemented according to service standards.
• Performs the necessary duties for emergency drills and situations such as fire, fire alarms, hurricanes, and other possible emergencies as outlined in the Disaster Response Playbook.
• Ensures departmental compliance with corporate, state, and federal safety guidelines.

Supervisory Responsibilities

Directly supervises employees in the Dining Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience .

Computer Skills

Proficiency in MS Office Suite, including MS Word, Excel, PowerPoint, and Outlook. Proficiency in Point-of-Sale Systems.

Physical Demands

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear; and taste or smell . The employee frequently is required to stand and stoop, kneel, crouch, or crawl; push and pull . The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds . Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Air-conditioned upscale luxury dining environment
• Indoors without air conditioning
• Outdoors—all types of weather
• Hazardous materials

Arcadia Family of Companies is comprised of the following non-profit organizations:

• Arcadia
• 15 Craigside
• Arcadia Adult Day Care and Day Health Center
• Arcadia Home Health and Home Care Services
• Arcadia at Home
• Hale Ola Kino by Arcadia

Arcadia Family of Companie s is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law.