Dining Services Supervisor

The Variel; Los Angeles, Northern (CA, KY); On-site; USD 42,000 - 60,000; Full time

Job summary

The Variel of Woodland Hills is seeking a Dining Service Supervisor to be the primary Food & Beverage contact before management arrives. You will verify schedules, check deliveries and cover service areas when needed.

Responsibilities include supervising dining room appearance, seating residents, scheduling staff, handling meal counts and POS, and coordinating with the Dining Room Manager and Executive Chef on issues.

Qualifications

• High school diploma or equivalent.
• At least 1 year as Host/Hostess or Lead Server in fine dining or similar.
• Availability seven days a week, 6:00 a.m.–8:30 p.m.
• Ability to interpret menu and coordinate meal service.
• Ability to communicate with residents, families, peers and supervisors.
• Health and/or alcohol compliance card required.

Responsibilities

• Supervise dining room appearance in the absence of the Dining Room Manager.
• Coordinate seating of residents and guests in an efficient, courteous manner.
• Schedule stations and work assignments for wait staff and servers.
• Record meal counts, reservations and additional charges; operate POS.
• Consult with Dining Room Manager on dining room status and with Chef on issues.
• Perform morning rounds to check staff levels in Market, Dietary and Kitchen.
• Provide coffee services for residents' events and administration.
• Cross-train with dietary aides; report equipment damage to leadership.
• Wait tables and provide beverage/bar service as needed.
• Participate in cost control measures and inventories.
• Attend in-service trainings and perform duties as assigned.

Skills

Host/Hostess experience

Lead Server experience

Availability 7 days a week

Menu interpretation

Communication with residents and staff

Education

High School graduate or equivalent

Job description

Description

Job Type- Full-time

Position Title: Dining Service Supervisor Department: Dining Services Exempt Status: Salary/Exempt

Supervisor: Director of Culinary Services

GENERAL SUMMARY

The Dining Room Supervisor is responsible for being the primary Food & Beverage contact until management arrives. Verifies schedules, checks deliveries and carries Food & Beverage cell phone. Provides coverage for any area/server station in the absence of scheduled dining room staff.

PRINCIPAL DUTIES

Essential Job Duties: (Other duties will be assigned as needed) Must be willing and able to do the following:

• In the absence of the Dining Room Manager, supervises the physical appearance of the dining room area and server stations including table pedestals, table place settings, chairs, floors, drapes and lighting.
• Coordinates the seating of the residents and guests in an efficient, courteous manner.
• Schedules stations and work assignments for the wait staff and check out servers to make sure standards are met.
• Records meal counts, reservations and additional charges. Complete knowledge of point-of-sale (POS) system.
• Confers with Dining Room Manager regarding dining room status.
• Confers with Executive Chef and Director of Food & Beverage regarding any food, staffing or service issues.
• Makes morning rounds of Market, Dietary and Kitchen to check staff levels.
• Provides coffee services for Residents’ events and Administration.
• Carries Food & Beverage cell phone in the morning for callouts.
• Cross‑trained with dietary aides.
• Reports damage on broken equipment to Food & Beverage Director.
• Waits tables and provides beverage and bar services as needed.
• Participates in cost control measures.
• Participates in food or beverage inventories as needed.
• Attends in-service training and education sessions as assigned.
• Performs specific work duties and responsibilities as assigned by supervisor.

Requirements

QUALIFICATIONS

High School graduate or equivalent.

A minimum of one-year Host/Hostess or Lead Server experience within fine restaurant, club, hotel or similar institution.

Available 7 days a week with availability between 6:00 a.m. to 8:30 p.m.

Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understand requests.

Ability to communicate with, understand, empathize with, work with, and be tolerant of residents, families, visitors, peers, supervisors and subordinates.

State applicable health and/or alcohol compliance card required.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Light to moderate physical effort 90% of the time.

Must be able to stand and walk 90% of the workday

Ability to stoop, bend and stretch frequently

Must be able to lift 50 pounds frequently

Must be able to see, hear, and speak.

The Variel of Woodland Hills is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state, and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. We review all applications and strive to hire the candidates who are the most qualified to perform the essential functions of the position with or without reasonable accommodations.