Dining Services - Server

Presbyterian Villages of Michigan; Michigan; On-site; USD 20,000 - 28,000; Full time

Job summary

Presbyterian Villages of Michigan invites applicants for a dining services role to greet residents and guests, take orders, and prepare and deliver meals. The position emphasizes teamwork with kitchen staff, proper food handling, and confidentiality of resident information.

Responsibilities include assisting cooks, serving meals, and maintaining sanitation standards in a resident-centered environment. Training is provided for ServSafe/Food Safety certification, and no prior experience is

Qualifications

• Education: High School Graduate, GED or currently enrolled in program if under 18.
• Experience: No prior experience necessary.
• Must be able to operate a computer.
• ServSafe/Food Safety certification preferred; training provided to maintain this position.

Responsibilities

• Greet guests warmly and take accurate resident food orders.
• Advise residents on food/drink combinations and accommodate requests.
• Communicate with back-of-house staff to ensure correct delivery and accommodate special requests.
• Deliver food to residents and maintain safe food handling and sanitation standards.
• Follow up to ensure satisfactory dining experience and relay complaints to supervisor.
• Maintain confidentiality of personal/medical information.
• Operate kitchen equipment and prepare beverages.
• Clean and sanitize work areas and utensils.
• Portion and store food properly; transport supplies to storage/work areas.
• Waste disposal and dining/kitchen area cleaning.
• Assist cooks and kitchen staff as needed.

Education

High School Graduate, GED or currently enrolled

Tools

Computer skills

Job description

Overview

Perform a variety of tasks related to food service department including the greeting residents and guests, and service and clean-up of dining area.

Responsibilities

• Greet guests warmly and take accurate resident food orders by following appropriate procedures.
• Demonstrates complete understanding of menu items and ingredients. Advise residents and guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicate appropriately and professionally with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Deliver food directly to residents and guests, and maintain safe food handling and sanitation standards.
• Follow up with residents and guests to ensure a satisfactory dining experience. Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Operate kitchen equipment and a variety of machines to prepare and serve food and beverages such as coffee, tea, and soft drinks.
• Clean and sanitize work areas, equipment, utensils, dishes, pots, pans and/or silverware by washing by hand or loading into dishwasher, as needed.
• Portion, wrap, and store food in designated containers and storage areas to prevent spoilage.
• Carry food supplies, equipment, and utensils to and from storage and work areas.
• Remove trash and clean kitchen garbage containers. Sweep and mop dining and kitchen area.
• Scrape leftovers from dishes into garbage containers.
• Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
• Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
• Follow established policies and procedures including but not limited to:
  • Presbyterian Villages policies and procedures.
  • Safety policies and procedures.
  • Federal, state and local regulations.
• 16. All other duties as assigned

Qualifications

Education: High School Graduate, General Education Degree (GED) or currently enrolled in program if under 18.

Experience: No prior experience necessary

Computer Skills:

Must be able to operate a computer.

Certificates & Licenses

ServSafe/Food Safety certification preferred. Will train for certification, must pass in order to maintain this position.