Dining Services - Server

Presbyterian Villages of Michigan; Fort Gratiot Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Presbyterian Villages of Michigan seeks a friendly dining assistant to greet residents and guests, take food orders, and help serve meals in our dining areas. You will work with kitchen staff to ensure accurate orders, maintain cleanliness, follow safety and sanitation standards, and respond to resident needs with care.

No prior experience required; high school diploma or GED preferred; ServSafe certification training is available to obtain the certification.

Qualifications

• High school diploma or GED or currently enrolled in a program.
• No prior experience required; training provided.
• ServSafe/Food Safety certification preferred; company training offered.

Responsibilities

• Greet guests warmly and take accurate resident food orders.
• Advise residents on menu items, allergens and ingredient combinations.
• Coordinate with back-of-house staff to ensure correct orders.
• Deliver food and maintain sanitation standards.
• Follow up with residents to ensure satisfaction and relay issues to supervisor.
• Assist with cleaning and sanitation of dining and kitchen areas, and help with basic beverage service.
• Store food properly and keep storage areas organized.
• Attend meetings and training opportunities to stay informed.

Skills

Guest service

Order taking

Menu knowledge

Allergen awareness

Sanitation standards

Food handling

Communication with staff

Computer literacy

Education

High School diploma or GED

Tools

POS system

Job description

POSITION SUMMARY:

Perform a variety of tasks related to food service department including the greeting residents and guests, and service and clean-up of dining area.

Essential Job Duties and Responsibilities: may include but not limited to:

• Greet guests warmly and take accurate resident food orders by following appropriate procedures.


• Demonstrates complete understanding of menu items and ingredients. Advise residents and guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.


• Communicate appropriately and professionally with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.


• Deliver food directly to residents and guests, and maintain safe food handling and sanitation standards.


• Follow up with residents and guests to ensure a satisfactory dining experience. Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.


• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.


• Operate kitchen equipment and a variety of machines to prepare and serve food and beverages such as coffee, tea, and soft drinks.


• Clean and sanitize work areas, equipment, utensils, dishes, pots, pans and/or silverware by washing by hand or loading into dishwasher, as needed.


• Portion, wrap, and store food in designated containers and storage areas to prevent spoilage.


• Carry food supplies, equipment, and utensils to and from storage and work areas.


• Remove trash and clean kitchen garbage containers. Sweep and mop dining and kitchen area.


• Scrape leftovers from dishes into garbage containers.


• Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.


• Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.

Follow established policies and procedures including but not limited to:

• Presbyterian Villages policies and procedures.


• Safety policies and procedures.


• Federal, state and local regulations.


• All other duties as assigned.

Education:

High School Graduate, General Education Degree (GED) or currently enrolled in program if under 18.

Experience:

No prior experience necessary.

Computer Skills:

Must be able to operate a computer.

Certificates & Licenses:

ServSafe/Food Safety certification preferred. Will train for certification, must pass in order to maintain this position.