Dining Services Operations Manager

Northern Michigan University; Lakewood (MI); On-site; USD 50,000 - 54,000; Full time

Job summary

Northern Michigan University is seeking an Operations Manager in the Dining Services-Northern Center to oversee production and serving of food and beverages for large-scale operations.

The role requires an Associate's Degree and leadership experience in a foodservice environment. Responsibilities include planning, ordering, scheduling, and ensuring policy compliance while delivering high-quality customer service.

Qualifications

• Knowledge of catering, restaurant service etiquette and buffet decorating.
• Knowledge of business and management principles for planning, resource allocation and leadership.
• Excellent oral and written communication skills.
• Time management skills.
• Ability to teach others how to do something.
• Ability to assess performance and implement improvements.

Responsibilities

• Plan, order, receive, schedule, assign and assist in the management of production and serving of food and/or beverages.
• Ensure policies and procedures are maintained and high-quality customer service is delivered.

Skills

Catering knowledge

Leadership

Communication skills

Time management

Customer service

Training ability

Floor operations

Education

Associate's Degree

Job description

Northern Michigan University is seeking an Operations Manager in the Dining Services-Northern Center to oversee production and serving of food and beverages for large-scale operations.

The role requires an Associate's Degree and leadership experience in a foodservice environment. Responsibilities include planning, ordering, scheduling, and ensuring policy compliance while delivering high-quality customer service.