Dining Services - Manager in Training

Healthcare Services Group Inc.; Lenoir (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading company as a Manager-In-Training, where you'll engage in a structured training program focused on leadership and operational excellence in food service. You'll lead teams, ensure food safety, and enhance customer experiences while fostering a collaborative work environment.

Benefits

Free Telemedicine

Employee Assistance Programs

Paid Holidays and Vacation

Employee Stock Purchase Plan

Qualifications

• Leadership skills post-training, with a focus on safety.
• Preferred associate’s degree or higher in food service management or hospitality.

Responsibilities

• Performing and teaching kitchen equipment operation.
• Leading small teams in food prep, service, and cleanup.
• Ensuring food quality, safety, and customer service standards.

Skills

Leadership

Customer Service

Communication

Education

Associate's Degree in Food Service Management

Dietary Manager Certification

Job description

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence through ongoing training and development at all levels.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values—Integrity, Collaboration, Empowerment, Passion & Perseverance (Grit)—guide our decisions and actions both within and outside the workplace.

Who You Are

You are driven, ambitious, passionate about serving people, and eager to make a positive community impact. You enjoy teamwork, are proactive, and committed to delivering excellent customer and resident experiences daily.

What We Offer

HCSG provides a comprehensive benefits package supporting our associates' health and well-being, aiming to enhance their quality of life.

• Benefits: Free Telemedicine, Prescription Discount Program, and various health plans (medical, dental, vision). *Availability varies by state.
• Training: We prioritize employee development with a promotions-from-within philosophy, fostering career growth.
• Employee Assistance Programs: Free support for health, financial, and family services for employees and their families.
• Recognition Programs: We acknowledge employees exemplifying our purpose and #GoingBeyond commitments.
• Going Beyond Assistance Fund: A nonprofit providing disaster relief and emergency assistance to employees and their families.
• Paid Holidays and Vacation: For eligible employees.
• Early Pay Access: Through PNC EarnedIt, anytime before payday.
• Employee Stock Purchase Plan: Investment opportunity after two years of service.
• Nationwide Opportunities: Transfers available across locations, ideal for military families.

Keeping You Safe

• The safety and health of our employees and residents are our top priorities.
• Personal Protective Equipment: Provided and required for all functions.
• COVID-19 Vaccination: Compliance with applicable policies mandated by authorities and clients.

Why HCSG

Join a fulfilling, collaborative, and growth-oriented environment committed to your success in serving communities. We offer meaningful opportunities at every career stage, fostering leadership and development.

Position Summary

Our Manager-In-Training (MIT) program offers a structured, approximately twenty-week interactive training experience, combining hands-on and computer-based learning. The program covers:

• General Training & Comprehension: Performing and teaching kitchen equipment operation, including roles like dietary aide, cook, and dishwasher.
• Leadership Development: Leading small teams in food prep, service, and cleanup.
• Policies & Procedures: Ensuring food quality, safety, inventory, and customer service standards are met, following all applicable regulations.
• Reporting: Maintaining records of income, expenses, supplies, personnel, and equipment.
• Training & Quality Control: Overseeing staff training, quality assurance, and kitchen assessments.
• Leadership Responsibilities: Managing payroll, staffing, purchasing, inventory, and budgeting.

• Communication: Conveying directives effectively to staff.

• Safety: Using PPE, handling cleaning solutions safely, reporting issues, and maintaining infection control standards.
• Punctuality: Consistent attendance and timely responses.
• Customer & Resident Experience: Providing courteous, positive interactions.

Qualifications

• Positive attitude, ability to follow instructions, perform routine tasks.
• Leadership skills post-training, with a focus on safety.
• Preferred associate’s degree or higher in food service management or hospitality.
• Completion of Food Protection Manager course within 14 days of employment.
• Certification as a Dietary Manager or equivalent as per law.
• Achieve Food Service Manager certifications within 60 days.
• Experience in food production, service, or supervision preferred.
• Basic computer skills for record-keeping and reporting.
• Ability to complete sanitation and safety courses if required.
• Punctuality and reliable attendance essential.
• Compliance with COVID-19 vaccination policies.
• Physical ability to lift/carry and stand for extended periods.
• Residence within the service area required.

HCSG is an equal opportunity employer committed to diversity and inclusion, fostering a respectful and fair workplace environment for all employees and applicants.