DINING SERVICES DIRECTOR - The George Washington University - Washington, DC

Compass Group, North America; Washington (District of Columbia); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Chartwells Higher Education, a member of Compass Group USA, is seeking a Director of Dining Services in Washington, DC to lead the dining operation across client accounts with a focus on service excellence and profitability.

The role requires strategic oversight of food preparation, sanitation, and cost controls, with responsibility for budgeting, staff development, and client satisfaction. Candidates should bring strong leadership and HACCP expertise and a ServSafe certification.

Qualifications

• Bachelor's degree in food services management or related field with relevant experience.
• 5–7 years of direct foodservice operational management experience.
• Strong knowledge of food trends, quality, sanitation, and cost controls.
• P&L accountability or contract-managed service experience desirable.
• Strong supervisory, leadership, and coaching skills.
• ServSafe Certified.

Responsibilities

• Manages salaried managers and hourly associates in the Food Service Department.
• Oversees the overall direction, coordination, and evaluation of the account.
• Interviews, hires, and trains associates; plans, assigns, and directs work; evaluates performance.
• Prepares and manages annual budget.
• Utilizes company systems for required reports (inventory, cash, payroll, etc.).
• Oversees food and beverage service per HACCP and safety standards.
• Other duties as assigned.

Skills

Supervisory leadership

Budget management

Communication skills

HACCP knowledge

Food cost controls

P&L accountability

Inventory management

Microsoft Office

ServSafe

Education

BS in Food Services Technology/Management or related field

AA degree + 4 years related experience

Tools

Microsoft Office

Job description

Salary: $85,000 - $95,000

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities.

Key Responsibilities

• Manages salaried managers and hourly associates in the Food Service Department

• Oversees the overall direction, coordination, and evaluation of the account

• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems

• Prepares and manages annual budget

• Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.

• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control

• Other duties as assigned

Preferred Qualifications

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred

• Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control

• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation

• Previous P&L accountability or contract-managed service experience is desirable

• Strong supervisory, leadership, management and coaching skills

• Strong communication skills, both written and verbal

• Ability to communicate on various levels to include management, client, customer and associate levels

• Excellent financial, budgetary, accounting and computational skills

• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

• ServSafe® Certified

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

• Paid Parental Leave

• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/