Dining Services Associate

Elderwood Administrative Services; Mill Village (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Elderwood at Williamsville is hiring a Dining Service Associate to prepare and deliver meals to residents, follow dietary orders, and support safe kitchen operations. You will comply with facility policies, participate in staff meetings, and assist with dining room service; ServSafe certification is preferred, and a high school diploma or equivalent is recommended.

This full-time role requires reliability, teamwork, and the ability to maintain a clean dining and kitchen environment while

Qualifications

• Minimum of 16 years of age.
• Employment Certificate/Permit required for applicable individuals.
• Prior customer service experience.
• ServSafe certification or willingness to obtain.
• Physical stamina for constant activity.
• HS diploma or equivalent preferred.
• Prior food service, hospitality, serving, or restaurant experience desired.
• Ability to read, write, speak and understand English at an intermediate level.

Responsibilities

• Assists in meal preparation and delivery to residents per policy and assignment.
• Adheres to diet orders, textures, and menu preferences during service.
• Follows safety regulations and standard practices during shifts.
• May serve meals in dining areas following seating charts and tickets.
• Assists in kitchen and equipment maintenance and cleanliness.
• Participates in staff meetings and inservices; supports team.
• Interacts with residents and families regarding meal service quality.
• Uses electronic timekeeping as directed.
• Maintains timely attendance and dress code compliance.
• Follows device, computer, and tablet usage policies.
• Supports Elderwood Mission, Vision, and Values; adheres to conduct policies.
• Performs other duties as assigned by supervisor or Administrator.

Skills

Customer service

Reading & writing English

Teamwork

Education

HS diploma or equivalent

Tools

ServSafe certification

Job description

Salary

$16.10 - $18.25 / hour

Overview

Dining Service Associate (DSA) team members at Elderwood at Williamsville are responsible for ensuring the health and wellbeing of our residents by being responsible for food and beverage preparation, meal service, and kitchen/equipment sanitation. This individual also assists with providing a positive experience to the residents while following all applicable regulations.

Responsibilities

1. Assists in the preparation and delivery of meals to residents according to department policy and position assignment.2. Adheres to the resident’s diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages.3. Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice.4. May serve meals to residents in dining areas according to seating chart and instructions on resident tray tickets.5. Assists in care and maintenance of kitchen environment and equipment.6. Regularly contributes to, and actively participates in, facility and department staff meetings and inservices.7. May interact and communicate with residents/family members regarding meal service quality.8. Utilizes electronic timekeeping system as directed.9. Arrives to work on time, regularly, and works as scheduled.10. Recognizes and follows the dress code of the facility including wearing name tag at all times.11. Follows policy and procedure regarding all electronic devices, computers, tablets, etc.12. Supports and abides by Elderwood’s Mission, Vision, and Values.13. Abides by Elderwood’s businesses code of conduct, compliance and HIPAA policies.14. Performs other duties as assigned by supervisor, management staff or Administrator.

Qualifications

• Minimum of 16 years of age


• Employment Certificate/Permit required for applicable individuals


• Prior customer service experience


• ServSafe certification or willingness to obtain


• Physical stamina necessary for constant activity


• HS diploma or equivalent preferred


• Prior food service, hospitality, serving, or restaurant experience desired

• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors.In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.