Dining Room Team Member

Chick-fil-A; Charlotte (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Scholarship opportunities

Closed on Sundays

Growth opportunities

Learning programs

Employee discounts

Job summary

Chick-fil-A is seeking a Dining Room Team Member to deliver warm hospitality in a fast-paced dining room. You will attend to tables, maintain cleanliness, and engage guests with proactive service.

Ideal candidates are reliable, friendly, able to lift 25 lbs, and comfortable working in a team. This role offers growth opportunities and a supportive leadership team within a locally owned Chick-fil-A restaurant.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Ability to multi-task in a fast-paced dining room.
• Excellent communication with guests and team members.

Responsibilities

• Smile and create emotional connections with guests.
• Maintain eye contact and speak enthusiastically using hospitality language.
• Work on your feet for several hours at a time.
• Be team-oriented, adaptable, and dependable.
• Communicate effectively with guests and team members.

Skills

Customer service

Hospitality

Communication

Teamwork

Job description

We’re looking for a great Dining Room Team Member!

Chick-fil-A has a vision of becoming the world’s most caring company. One way that we strive to do this is through loving on our community in our dining room through hospitality and service. Our Dining Room Team Member role is for individuals who have strong people skills and a desire to make a difference in the lives of those they come in contact with. These Team Members are friendly, enthusiastic, positive, and hard working. Our Dining Room Team Member plays a pivotal role in the dining room by delivering exceptional first-mile service through maintaining a clean and friendly environment - attending to tables, chairs, booths, floors, restrooms, and trash removal - while also engaging in second-mile service by fostering meaningful guest interactions, conversations, and providing personal table touch-ins to refresh beverages, clear trays, offer fresh ground pepper and many more ways to show proactive hospitality.

Shifts for our Dining Room Team Members typically fall within our busiest periods. Candidates need to be comfortable working in a fast-paced environment with occasional heavy lifting (10-30 lbs.) We are looking forward to meeting interested candidates!

Dining Room Team Member Responsibilities:

• Smile and create emotional connections with guests
• Maintain eye contact and speak enthusiastically using hospitality language
• Work on your feet for several hours at a time
• Be team-oriented, adaptable, and dependable
• Communicate effectively with guests and team members

Qualifications and Requirements:

• Consistency, reliability, and a positive attitude
• Strong interpersonal skills and detail-oriented
• Able to multi-task and work well independently or in a team
• Willingness to work a flexible schedule
• Ability to lift and carry over 25 lbs and stand for long periods

Why Join Us:

• Fun work environment
• Closed on Sundays
• Learning opportunities from experienced leaders
• Intentional growth and development programs
• Scholarship opportunities
• Competitive pay
• Employee discounts

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.