Dining Room Team Lead (Full Time)

Billy Graham Evangelistic Association Career Site; Asheville (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

The Billy Graham Evangelistic Association (BGEA) is seeking a Dining Room Team Lead, Full Time, to oversee guest dining at The Cove in Asheville, NC. The role focuses on banquet service, staff supervision, and maintaining high standards of hospitality and safety in line with BGTC guidelines.

Responsibilities include supervising dining room staff, setup of buffet and break stations, ensuring cleanliness, and coordinating catering events.

Qualifications

• Knowledge of culinary presentation and plating.
• Familiar with NC health and safety codes.
• Ability to communicate with staff at all levels.
• Strong organizational and project management skills.
• Commitment to hospitality and excellence.
• Ability to relate well to people and be approachable.
• Ability to follow BGTC protocols and maintain confidentiality.

Responsibilities

• Set up, service and supervise banquet service and events outside normal dining.
• Oversee dining room servers, and ensure proper setup and operation.
• Supervise buffet line staff and break stations setup.
• Ensure dining room cleanliness and readiness before service.
• Support catering events outside dining room.
• Monitor staff uniform standards.
• Observe NC Health Regulations for safe, sanitary environment.
• Flexible to perform other duties as assigned.

Skills

Culinary presentation

Health code compliance

Verbal communication

Organization & planning

Hospitality mindset

People skills

BGTC protocol adherence

Confidentiality

Job description

Description

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – The Food Services Department strives to maintain the standard of Servant Hospitality and food service set forth by The Billy Graham Training Center at the Cove (BGTC). Food Services is responsible for the overall preparation, service, and presentation of food for any event at The Cove.

Job Summary – The Dining Room Team Lead, Full Time is responsible for the oversight of guests dining at The Cove. This includes all meals and breaks served outside the dining room.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Responsible for set up, service and supervision for banquet service and all functions out-side the normal dining service
• Assists with supervision of dining room servers, set up and operation of dining room
• Assists with supervision of buffet line staff, set up and operation of buffet line and break stations
• Oversees cleanliness of dining room and hostess room
• Assists in setup and service of catering events outside dining room
• Monitors proper uniform standards are met by all dining room staff
• Ensures readiness of dining room before service begins
• Observes NC Health Regulations to ensure a safe and sanitary work and service environ-ment

Marginal Duties and Responsibilities

• Other duties as assigned by Food Services Supervisor
• Available to work in other departments, as needed

Job Specifications

Skills and Knowledge

• Knowledge with and experience in culinary presentation
• Familiar with and well-practiced in North Carolina health and safety codes
• Ability to communicate verbally with staff of all levels of the association, in one-on-one settings and groups settings
• Excellent organizational and project management skills, with strong attention to detail
• Commitment to hospitality and excellence
• Ability to relate to people well, being approachable
• Ability to analyze and make decisions based on BGTC protocols
• Maintain confidentiality, where appropriate

Physical/Mental Demands

• Capacity to prioritize work and manage multiple projects in a high-paced environment
• Demonstrated flexibility to adapt to changing job parameters, deadlines, or directions
• Ability to work independently and as part of a team while demonstrating flexibility when priorities change
• Ability to problem solve and find necessary solutions when problems arise
• Ability to work under pressure