Dining Room Server

Western States Lodging and Management; Salt Lake City (UT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) with a dollar-for-dollar match

Hotel discounts at Western States Lodg

Medical, Dental, Vision with HSA

Personal Time Off (PTO) and Vacation

Job summary

Western States Lodging and Management is seeking a Dining Room Server to deliver thoughtful, attentive service for residents and guests. You will take orders, serve meals with professionalism, and accommodate dietary needs while supporting a welcoming dining environment.

Join a team that values safety, cleanliness, and teamwork. Responsibilities include assisting with seating, coordinating reservations, and training newer servers, under the guidance of the Food Service Director.

Qualifications

• High school diploma or equivalent.
• 1–3 years of dining, hospitality, or senior living experience.
• Valid Food Handler’s Permit or ServeSafe Certification as required.
• Strong customer service and a welcoming, professional personality.
• Ability to multitask and stay organized during busy periods.
• Basic knowledge of food safety and sanitation.
• Leadership to guide newer team members.
• Patience working with older adults and individuals with disabilities.
• Effective communication with residents, families, and coworkers.

Responsibilities

• Welcome residents and guests with friendly, attentive service.
• Take orders and serve meals in a polished, professional manner.
• Handle dietary restrictions and seating preferences.
• Assist with seating, reservations, and busy dining periods.
• Maintain cleanliness, organization, and safety in the dining area.
• Set, clear, and reset tables efficiently.
• Keep beverages and condiments stocked.
• Assist training of new Dining Room Servers.
• Respond professionally to questions, concerns, and complaints.
• Follow all safety, sanitation, and infection control procedures.
• Collaborate with residents, families, supervisors, and coworkers.
• Perform other duties as assigned by the Food Service Director.

Skills

Customer service

Communication

Leadership

Patience

Multitasking

Attention to detail

Professional demeanor

Education

High school diploma or equivalent

Job description

Dining Room Server | Exceptional Service. Meaningful Connections.

Do you take pride in providing thoughtful, attentive service? Are you confident working with residents, handling special requests, and helping a team deliver an exceptional dining experience? Join our team as a Dining Room Server and help create welcoming, dignified, and enjoyable mealtimes for our residents every day.

What’s in it for you- Compensation & Benefits

• Competitive Pay - hourly.
  • The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
• 401(k) with a dollar-for-dollar company match up to 4%
• Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
  • Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and Vacation benefits

What You’ll Do

• Welcome residents and guests and provide friendly, attentive service throughout their dining experience.
• Take resident food orders and serve meals in a polished, professional manner.
• Handle special requests and accommodations, including dietary restrictions and seating preferences.
• Assist residents with seating arrangements and help coordinate reservations during busy dining periods.
• Monitor the dining area for cleanliness, organization, and safety, addressing issues promptly.
• Set, clear, and reset tables efficiently while maintaining a welcoming dining environment.
• Refill beverages and ensure condiments and dining supplies are properly stocked.
• Assist with training new Dining Room Servers and provide guidance and support as needed.
• Respond professionally to resident and guest questions, concerns, and complaints.
• Follow all food-handling, safety, sanitation, infection control, and loss-prevention procedures.
• Work collaboratively with residents, families, supervisors, and coworkers.
• Perform other reasonable duties as assigned by the Food Service Director.

What Makes You Successful

• High school diploma or equivalent.
• 1–3 years of experience in dining, hospitality, customer service, senior living, or a related field.
• Valid Food Handler’s Permit or ServeSafe Certification in the state you are applying in, as required by the state.
• Strong customer service skills and a welcoming, professional personality.
• Ability to handle resident and guest questions, concerns, and complaints with patience and professionalism.
• Ability to multitask, prioritize responsibilities, and remain organized during busy dining periods.
• Working knowledge of basic food safety and sanitation practices.
• Strong attention to detail and commitment to cleanliness.
• Leadership skills and the ability to provide guidance and support to newer team members.
• Patience and willingness to work with and care for older adults and individuals with disabilities.
• Ability to communicate effectively and positively with residents, families, supervisors, and coworkers.

Physical Requirements

• Frequent walking and standing throughout the shift.
• Ability to frequently bend, stoop, sit, stand, and reach.
• Ability to frequently lift items weighing up to 50 pounds using proper body mechanics and lifting techniques.
• Ability to meet the physical demands of the position with or without reasonable accommodation.
• Successfully pass required post-offer, pre-employment drug testing and any required post-employment testing.

You Know You’re Successful When…

Residents feel welcomed, respected, and well cared for throughout every dining experience. You anticipate residents’ needs, handle special requests with confidence, keep the dining room clean and safe, and help your teammates deliver consistently excellent service. You are someone newer team members can rely on for guidance, and residents and families know they can count on you to listen and respond with care.

Why Join Western States Lodging & Management?

Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.

Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.

Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.

Apply today and discover why thousands of associates have chosen Western States as the place to build a meaningful career.