Dining Room Manager - Twin Farms

Château des Avenières; Vermont; Vor Ort; USD 65.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health, dent...

Life insurance

401(k) with match

Paid time off

Employee Assistance Program

Relocation assistance

Daily staff meal

Training & tuition assistance

Competitive wages

Exclusive dining and lodging

Zusammenfassung

Twin Farms in Barnard, Vermont, is seeking a Dining Room Manager to support the Food & Beverage Director across all dining venues, ensuring exceptional service, operational excellence, and memorable guest experiences.

You will lead dining staff, uphold polished hospitality, coach on wine and service, and collaborate with the culinary team on menus and events, while managing scheduling, purchasing, and safety. This is a full-time, on-site role with competitive compensation and benefits.

Qualifikationen

• Demonstrated organizational skills and ability to anticipate needs.
• Guest-focused approach to resolving concerns with confidentiality.
• Strong communication across supervisory and leadership situations.
• Consistently professional demeanor addressing elevated guest concerns.
• Ability to manage multiple priorities with efficiency.
• Flexible availability including weekends and holidays.

Aufgaben

• Assist the Food & Beverage Director with daily dining operations across all outlets.
• Lead and mentor dining staff to uphold service standards and hospitality.
• Plan and execute group dining events and special occasions.
• Oversee purchasing, scheduling, and timesheet verification.
• Open/close dining venues and ensure spaces are prepared for service.
• Monitor safety, inventory, and equipment; coordinate with culinary team.
• Address guest concerns promptly to maintain high satisfaction.
• Support hiring and disciplinary actions in collaboration with Human Resources.
• Ensure staff grooming and professional appearance.

Kenntnisse

Organizational skills

Guest-focused service

Communication

Professional demeanor

Multitasking

Flexibility

Jobbeschreibung

• Compensation: USD 65,000 - USD 75,000 - yearly

Company Description

Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults. Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service.

Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality. Our team members are at the heart of the guest experience, bringing integrity, care, and pride to everything they do.

Twin Farms is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment in accordance with all applicable laws.

Job Description

The Dining Room Manager at Twin Farms supports the Food & Beverage Director in the day-to-day operations of all dining venues, ensuring exceptional service standards, operational excellence, and memorable guest experiences. This role is a key member of the Food & Beverage leadership team, setting the tone for professionalism, hospitality, and thoughtful service across the resort’s dining operations.

Key Responsibilities

Assist the Food & Beverage Director with daily operations across all food and beverage outlets

Serve as a member of the leadership team, supporting performance management, team motivation, and efficient use of resources

Establish and uphold service standards that reflect knowledgeable, polished, and genuinely warm hospitality

Coach and mentor dining staff in service technique, wine and food knowledge, and interpersonal skills

Play a key role in the planning and execution of group dining experiences and special events

Support departmental administration, including purchase orders, staff scheduling, and review and authentication of timesheets

Act as a primary communicator within the department regarding daily dining operations

Open and/or close dining venues as needed, including The Dining Room, Twigg’s, Lewis Thompson Dining Room, and the Wine Cellar, ensuring all spaces are properly secured and prepared for service

Oversee room arrangements and final table setups with a strong attention to detail

Make timely, practical decisions that balance the needs of guests, staff, and the resort

Expedite food and beverages and step into service roles as needed to maintain seamless operations

Maintain dining room safety standards and ensure staff compliance with all safety procedures

Monitor inventory for bar and dining supplies, equipment, and uniforms; submit requisitions and oversee restocking

Collaborate closely with the culinary team to review menus and ensure guest needs and preferences are met

Manage guest relations within the dining experience, directly addressing concerns and resolving issues to the highest level of satisfaction

Anticipate service challenges and proactively adjust pacing and workflow to ensure smooth operations

Assist with hiring initiatives and support corrective and disciplinary actions, including terminations, in collaboration with Human Resources

Inspect staff grooming and attire, addressing any deficiencies to maintain professional standards

Qualifications

Demonstrated organizational skills, including the ability to anticipate future needs, plan accordingly, and maintain consistent follow-up

Guest-focused approach to resolving concerns with a positive, proactive mindset and strict adherence to confidentiality

Strong communication skills across a variety of situations, including supervisory and leadership responsibilities

Consistently professional demeanor, particularly when addressing elevated guest concerns

Ability to respond quickly to changing demands while remaining resourceful and solutions-oriented

Proven ability to manage multiple priorities simultaneously with efficiency, accuracy, and attention to detail

Skilled at establishing, maintaining, and following through on priorities despite frequent interruptions and unexpected challenges

Flexible and reliable availability, including opening and closing dining areas and working weekends and holidays

Additional Information

At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver extraordinary hospitality. Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth.

Our benefits include:

• Health, dental, and vision insurance with employer contributions
• Complimentary life insurance
• 401(k) retirement plan with employer match
• Paid vacation, holidays, and sick time
• Employee Assistance Program (EAP) with confidential support and resources
• Relocation and travel assistance for select roles
• Daily staff meal
• Training, professional development, and tuition assistance
• Competitive wages
• Exclusive dining and lodging privileges

Because taking care of our people isn’t a perk—it’s a tradition.