Dining Room Manager

Laurus; Louisville (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

CommonSail Investment Group seeks a Dining Room Manager for StoryPoint Brownsboro to ensure smooth restaurant operations, maintain service quality, and supervise dining room staff.

You will greet guests, coordinate seating and reservations, train team members, handle guest complaints, and strive for continuous improvement while upholding safety and hospitality standards.

Qualifications

• Read and interpret safety rules, operating and maintenance instructions, and procedures manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or employees.
• Apply good judgment in understanding and carrying out written/oral/diagrammed instructions.
• Deal with problems involving several concrete variables in standardized situations.
• Maintain a high energy level and self-motivation.
• Hold incredibly high standards in their work.

Responsibilities

• Staffing: interviewing, hiring, training, coaching, and scheduling.
• Schedule dining reservations and arrange parties or special services for diners.
• Greet guests, escort to tables, and provide menus.
• Handle and resolve all complaints to insure a great dining experience.
• Assigns work tasks and coordinates activities to ensure prompt, courteous service.
• Inspect dining room serving stations for neatness and cleanliness.
• Inventory table linens and dining room supplies.
• Train dining room employees in proper service etiquette.
• Work toward continual improvement of the organization.

Skills

Reading and interpreting documents

Reporting in writing

Public speaking

Good judgment

Problem solving

High energy

Self-motivation

High standards

Job description

Dining Room Manager StoryPoint Brownsboro

The Dining Room Manager will ensure efficient restaurant operation and maintain high production productivity quality and customer service standards Supervise and coordinate activities of dining room personnel to provide timely and courteous service to our residents and guest by performing the following duties

Required Experience

• Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• Ability to apply good judgment in understanding to carry out instructions furnished in written oral or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Maintains a high energy level and is a self motivator
• Carries incredibly high standards in their work

Primary Responsibilities

• Staffing responsibilities including Interviewing hiring training coaching and scheduling
• Schedule dining reservations and arranges parties or special services for diners
• Greets guests escorts them to tables and provides menus
• The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons
• Inspects dining room serving stations for neatness and cleanliness
• Inventories table linens and other dining room supplies for tables and serving stations
• Trains dining room employees in proper service etiquette
• Work toward continual improvement of the overall organization

Connecting Seniors Families and Communities

For over 37 years our senior living communities have served seniors and their families across Michigan Ohio Indiana Iowa Kentucky and Tennessee with each location offering unique services including independent enhanced and assisted living as well as memory care and rehabilitation and skilled nursing Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families weve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day Not Just Making Every Day Great Making Every Minute Great There are 1440 minutes in every single day We aspire to make each one of them an exceptional moment This philosophy is supported by our 6 powerful yet simple pillars Dream Big Have Courage Take Initiative Be Accountable Give Back & Enjoy it

We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person in every interaction every minute of every day It begins with empowering our employees Every employee at every level of the company is expected to perform like a leader Everyone is encouraged and expected to put the needs of each other above everything else No one here just does their job The mission is to create the absolute best experiences This emphasis on putting people first has helped us successfully grow for the right reasons We have developed an environment that attracts dreamers adventurers creators givers and believers to seek career opportunities with us We find people who believe that true happiness is only found in the service of others We want high performers with diverse skill sets and big hearts We treat each other as family and find that close collaboration creates the biggest ideas If you love serving others and are looking for an opportunity to thrive CommonSail Investment Group and our businesses is your destination

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be It is not intended to limit or in any way modify the right of any supervisor to assign direct and control the work of the employees under herhis supervision The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty

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