Dining Room Manager

StoryPoint; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

StoryPoint is seeking a Dining Room Manager to ensure efficient restaurant operation and high-quality service for residents and guests. You will supervise dining room staff, coordinate duties, and maintain cleanliness while delivering a welcoming dining experience.

The role emphasizes guest satisfaction, safety, and continuous improvement of service standards in a senior living environment.

Qualifications

• Ability to read and interpret documents such as safety rules and manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to apply good judgment in following instructions.
• Ability to handle problems with several concrete variables in standardized situations.
• Maintains a high energy level and is a self-motivator.
• Carries incredibly high standards in their work.

Responsibilities

• Staffing responsibilities including interviewing, hiring, training, coaching, and scheduling.
• Schedule dining reservations and arrange parties or special services for diners.
• Greets guests, escorts them to tables and provides menus.
• Handles and resolves customer complaints to ensure a great dining experience.
• Assigns work tasks and coordinates activities of dining room personnel for prompt, courteous service.
• Inspects dining room serving stations for neatness and cleanliness.
• Inventories table linens and other dining room supplies.
• Trains dining room employees in proper service etiquette.
• Works toward continual improvement of the organization.

Skills

Reading & interpretation

Written communication

Public speaking

Judgment & problem-solving

Self-motivation

High standards

Job description

Dining Room Manager StoryPoint Caruth The Dining Room Manager will ensure efficient restaurant operation and maintain high production productivity quality and customer service standards Supervise and coordinate activities of dining room personnel to provide timely and courteous service to our residents and guest by performing the following duties Required Experience Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of organizationAbility to apply good judgment in understanding to carry out instructions furnished in written oral or diagram form Ability to deal with problems involving several concrete variables in standardized situationsMaintains a high energy level and is a self motivatorCarries incredibly high standards in their work

Primary Responsibilities

• Staffing responsibilities including Interviewing hiring training coaching and scheduling
• Schedule dining reservations and arranges parties or special services for diners
• Greets guests escorts them to tables and provides menus
• The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons
• Inspects dining room serving stations for neatness and cleanliness
• Inventories table linens and other dining room supplies for tables and serving stations
• Trains dining room employees in proper service etiquette
• Work toward continual improvement of the overall organization

Connecting Seniors Families and Communities

For over 37 years our senior living communities have served seniors and their families across Michigan Ohio Indiana Iowa Kentucky and Tennessee with each location offering unique services including independent enhanced and assisted living as well as memory care and rehabilitation and skilled nursing Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families weve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day Not Just Making Every Day Great Making Every Minute Great There are 1440 minutes in every single day We aspire to make each one of them an exceptional moment This philosophy is supported by our 6 powerful yet simple pillars Dream Big Have Courage Take Initiative Be Accountable Give Back & Enjoy it We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person in every interaction every minute of every day It begins with empowering our employees Every employee at every level of the company is expected to perform like a leader Everyone is encouraged and expected to put the needs of each other above everything else No one here just does their job The mission is to create the absolute best experiences This emphasis on putting people first has helped us successfully grow for the right reasons We have developed an environment that attracts dreamers adventurers creators givers and believers to seek career opportunities with us We find people who believe that true happiness is only found in the service of others We want high performers with diverse skill sets and big hearts We treat each other as family and find that close collaboration creates the biggest ideas If you love serving others and are looking for an opportunity to thrive CommonSail Investment Group and our businesses is your destination This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be It is not intended to limit or in any way modify the right of any supervisor to assign direct and control the work of the employees under herhis supervision The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty

Equal Opportunity Employer

SPIND