Dining Room Lead - Senior Living & Guest Experience

Integral Senior Living; Oakland (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k) with company match

Employee Assistance Program

Accident insurance

Job summary

Integral Senior Living is seeking a Dining Room Supervisor to oversee dining room operations across our California communities. You will supervise dining services staff, manage meal service flow, and ensure resident satisfaction with a strong emphasis on hospitality and safety.

Responsibilities include scheduling, training, budget-adherent operations, and maintaining sanitation standards while delivering excellent guest experiences during meals.

Qualifications

• High school diploma or equivalent.
• 2 years’ experience in fine dining.
• Dining Room supervisory experience preferred.
• Flexible schedule including nights and weekends.
• Excellent communication, organization and customer service skills.

Responsibilities

• Assist the Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services’ Team Members.
• Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
• Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
• Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties.
• Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques.
• Trains wait staff on all operating procedures and menu education.
• Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate.
• Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
• Maintains sanitation and control standards in the dining room and wait stations.
• Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.

Skills

Communication skills

Customer service

Organizational skills

Flexibility

Team supervision

Education

High school diploma or equivalent

Job description

Integral Senior Living is seeking a Dining Room Supervisor to oversee dining room operations across our California communities. You will supervise dining services staff, manage meal service flow, and ensure resident satisfaction with a strong emphasis on hospitality and safety.

Responsibilities include scheduling, training, budget-adherent operations, and maintaining sanitation standards while delivering excellent guest experiences during meals.