Dining Room Attendant AM | Part Time

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Omni Hotels & Resorts Fort Lauderdale seeks a Service Support Attendant to provide quick, efficient guest service across Tide Coastal Kitchen outlets. You will assist with bar and dining room setup, maintain clean work areas, stock stations, and support bartenders and servers to ensure a seamless guest experience.

Ideal candidates have at least 1 year in a food/beverage support role, strong English communication, and a customer-focused mindset.

Qualifications

• Minimum one year experience in food and beverage support preferred.
• Ability to communicate clearly in English with guests and colleagues.
• Strong customer service, service recovery, and problem-solving skills.
• Ability to work in a fast-paced, high-volume environment and stay organized.
• Willingness to work varied shifts, weekends, and holidays.

Responsibilities

• Provide guest service support across food and beverage outlets.
• Assist with bar, dining room, and service area setup and breakdown.
• Maintain clean, safe work areas during service.
• Stock bar and service stations with glassware, beverages, and supplies.
• Assist bartenders and servers by responding to operational needs.
• Deliver food to correct tables and verify guest satisfaction.
• Maintain knowledge of menu offerings and service times.

Skills

Customer service

Clear communication

Teamwork

Multitasking

Problem solving

Tools

POS terminals

Job description

Omni Fort Lauderdale Hotel

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

Omni Fort Lauderdale Hotel

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

JOB PURPOSE

The Service Support Attendant is responsible for maintaining the highest standards of guest satisfaction by providing quick, efficient, and professional support at Tide Coastal Kitchen, a refined poolside retreat elevated above the Intracoastal on the 10th floor. This role supports the bar, dining room, and service teams to ensure smooth Food & Beverage operations while delivering an exceptional guest experience in accordance with Omni standards.

Essential Duties Include, But Are Not Limited To

• Provides guest service support across food and beverage outlets, as assigned based on business needs
• Assists with bar, dining room, and service area setup, opening, closing, and breakdown
• Maintains clean, organized, and safe work areas throughout service periods
• Stocks bar and service stations to established par levels, including glassware, beverages, and supplies
• Maintains clean glassware, service ware, and equipment as needed
• Supports bartenders and servers by responding promptly to operational and service needs
• Greets guests courteously and supports overall guest service flow
• Delivers food to correct tables in accordance with tickets, floor plans, and seat numbers
• Verifies guest satisfaction during food delivery and communicates service needs to servers or management
• Clears, cleans, and sanitizes tables and service areas before, during, and after service
• Maintains awareness of menu offerings, service times, and general floor layouts
• Ensures work areas remain free of hazards, standing water, debris, or obstructions
• Demonstrates the ability to think clearly, remain focused, and make sound decisions in a fast-paced environment
• Performs assigned duties with minimal supervision while maintaining professionalism
• Duties, responsibilities, and work locations may change or be assigned at any time based on business needs.
• Must be available to work varied schedules, shifts, and locations, including weekends, holidays, overtime, and different outlets as assigned

Qualifications

• Minimum one (1) year experience as a food runner, dining room attendant, barback, or similar food and beverage support role preferred
• Other relevant hotel or food and beverage experience will be considered
• Ability to communicate clearly and professionally in English with guests, management, and co-workers
• Strong customer service, service recovery, and problem-solving skills
• Ability to remain calm, professional, and organized in high-volume and high-pressure environments
• Ability to work cohesively with team members across departments
• Ability to prioritize tasks and respond to guest and operational needs efficiently
• Must be able to work a variety of shifts, including weekends and holidays

Work Environment & Physical Requirements

• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Ability to stand and walk for extended periods, including entire work shifts
• Requires repetitive motion involving hands, arms, and legs
• Work may be performed in indoor and outdoor environments

Tools & Equipment

• Serving trays, tray jacks
• Flatware, glassware, service equipment
• POS terminals

Additional Responsibilities

• Performs other duties as assigned

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.