Dining Operations Lead - Guest Experience

NEXDINE Hospitality; Plano (TX); On-site; USD 54,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program

Career Growth Opportunities

Employee Perks & Rewards

Job summary

NEXDINE Hospitality is hiring a Dining Supervisor in Plano, TX. The role oversees dining services to ensure guest satisfaction and assists in managing staff, ensuring high-quality food presentation and service for clients.

Responsibilities include coordinating schedules, maintaining safety and sanitation standards, and supporting event planning and execution with the Chef Manager or Chef.

Qualifications

• High school diploma or equivalent.
• 1 - 3 years’ experience in similar position.
• Specialized training in catering.

Responsibilities

• Provide oversight of daily dining services to ensure client and customer satisfaction.
• Inspect supplies, equipment, or work areas to ensure conformance to established standards and/or arrange for equipment purchases or repairs.
• Build and maintain a working 2+ week schedule with at least 3 weeks posted.
• May purchase food and/or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products.
• Assist with determining staff requirements and scheduling necessary to ensure timely delivery of services.
• Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained.
• May assist with event menu writing and cost control with Chef Manager or Chef.
• May assist with the production of food.
• Assist with planning, execution and coordination of events according to client standards.
• Assist in the set-up and breakdown of catering events and supervise staff.
• May meet with prospective clients to review all aspects of event requirements and execution.

Skills

Leadership

Team oriented

Communication proficiency

Customer focus

Ability to work under pressure

Scheduling

Education

High school diploma or equivalent

1 - 3 years’ experience in similar position

Specialized training in catering

Job description

NEXDINE Hospitality is hiring a Dining Supervisor in Plano, TX. The role oversees dining services to ensure guest satisfaction and assists in managing staff, ensuring high-quality food presentation and service for clients.

Responsibilities include coordinating schedules, maintaining safety and sanitation standards, and supporting event planning and execution with the Chef Manager or Chef.