Dining Manager

El Castillo Retirement Residences; Santa Fe (NM); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Paid Training & Continuing Education

Supportive Team Environment where your

On-site parking

Flexible Scheduling

Paid Time Off; Vacation, Sick Time, &浮

Job summary

El Castillo Retirement Residences in Santa Fe, NM invites an experienced Dining Manager to lead our dining team and ensure fast, courteous service for residents. You will supervise staff, plan menus for events, and coordinate with the Lifestyle department to keep tables seasonal and inviting.

We value integrity and teamwork. The role requires 3–5 years in dining room management, a high school diploma or GED, and ServSafe certification.

Qualifications

• 3–5 years of dining room management experience
• High School Diploma or GED or equivalent
• ServSafe Food Handlers Certificate required

Responsibilities

• Supervise and coordinate dining room staff to provide fast, courteous service to residents
• Schedule dining reservations and arrange parties or special events
• Greet guests, seat residents, and handle complaints with exceptional service
• Oversee dining room server duties and expedite drinks and food orders
• Assign tasks and coordinate activities to ensure prompt, courteous service
• Inspect dining room serving stations for cleanliness and orderliness
• Assist with menu planning for special events
• Interview, hire, and train dining room staff under supervision

Skills

Dining room management

Supervising staff

Customer service

Scheduling

Staff training

Education

High School Diploma or GED

ServSafe Food Handlers Certificate

Driver's License

Job description

Who We Are

We’re seeking a self-motivated, professional individual to lead our dining team !

If you have a great personality, value integrity, accountability, enjoy leading by example and setting the bar high for excellent service, then this could be what you are looking for.

At El Castillo Life Plan Community , we’ve been serving seniors in Santa Fe with dignity, warmth, and excellence since 1970.

What You’ll Do

As a Dining Manager at El Castillo, your responsibilities will include, but are no limited to:

• Supervises and coordinates activities of dining room staff/employees to provide fast and courteous service to residents.
• Schedules dining reservations and arrange parties or special services for diners.
• Greets guests, escorts them to tables and provides menus. Addresses and solves complaints of residents, while providing exceptional customer service.
• Oversee dining room server duties, while expediting drink and food orders in a timely fashion.
• Assigns work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service.
• Inspects dining room serving stations for neatness and cleanliness.
• Submits requisition table linens and other dining room supplies for tables and serving stations.
• Coordinates with Lifestyle department to ensure that center pieces for dining room tables are seasonal and holiday appropriate.
• May assist in planning menus for special events.
• Reports on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Maintains confidentiality of verbal and written information pertaining to residents, community operations and personnel.
• Assists dishwasher and other team members, as needed.
• Bus tables during and after meals.
• Clear tables when residents are finished eating.
• Clean salad bar, beverage counter, ice cream parlor and bar.
• Vacuum carpet in dining room after each meal.
• Assist housekeeper and other team members as needed to sweep and mop tiled area of dining room floor.
• Dust, wash windows and maintain clean and attractive dining room area.
• Interview, hire, counsel, and discharge dining room team members, under oversight of Dining Director.
• Assist with scheduling work hours.
• Other duties as assigned.

What We Offer

• Paid Training & Continuing Education
• Supportive Team Environment where your voice is valued
• On-site parking
• Flexible Scheduling:
• Paid Time Off; Vacation, Sick Time, and Floating Time.

Requirements

• High School Diploma or GED.
• 3-5 years of dining room management experience

Why El Castillo?

We’re more than a workplace, we’re a community. Our residents and staff form meaningful connections, and we take pride in our commitment to excellence in aging services.

Benefits: For Full Time

• 403(b)
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• dining room management: 3 years (Required)

License/Certification:

• Driver's License (Required)
• ServSafe Food Handlers Certificate (Required)