Digital Workplace Engineer I

Ben E. Keith Company; Fort Worth (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life

401(k) with Company Match + Profit-Sh­

Paid Time Off & Holidays

Wellness, EAP & Educational Assistance

Job summary

Ben E. Keith Company is seeking a motivated Digital Workplace Engineer I to support Microsoft 365 and modern workplace technologies in a dynamic enterprise environment.

You will collaborate with engineers and leaders to ensure reliable collaboration, secure endpoint management, and smooth user experiences across the organization. You will learn from experienced professionals, participate in enterprise-wide projects, and grow your technical and communication skills in a culture that emphasizes

Qualifications

• Associate degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
• Equivalent combination of education, certifications, training, and experience may be considered.
• 0-2 years of experience supporting workplace technology, endpoint management, Microsoft 365, or IT operations
• Internship, co-op, military, technical support, or related hands-on technology experience is welcomed
• Strong customer service and communication skills
• Ability to troubleshoot issues and follow established processes and procedures
• Strong organizational skills and attention to detail
• Demonstrated curiosity and willingness to learn new technologies

Responsibilities

• Support Microsoft 365 and Collaboration Technologies: administer and support Teams, SharePoint Online, OneDrive, Exchange Online, and other Microsoft 365 services
• Assist with user provisioning, licensing, access requests, and platform administration
• Support troubleshooting of productivity, communication, and collaboration solutions
• Monitor platform health and assist with issue resolution and escalations
• Support Modern Endpoint Management: Windows device deployment, provisioning, lifecycle management
• Support device enrollment and management using Microsoft Intune
• Help maintain software deployments, patching, and endpoint compliance
• Participate in device refresh, onboarding, relocation, and retirement activities
• Contribute to Digital Workplace Operations: daily operations of workplace technology platforms
• Participate in testing, upgrades, enhancements, and pilot programs
• Assist with incident, request, problem, and change management activities
• Help maintain secure, reliable, and user-friendly workplace technology services
• Help Improve The Employee Technology Experience: partner with internal teams to resolve issues
• Provide professional support to associates across the organization
• Assist with technology adoption initiatives and end-user enablement activities
• Contribute ideas that improve productivity, collaboration, and user experience
• Learn and Grow: develop expertise in Microsoft 365, Intune, Entra ID, endpoint management, and workplace technologies
• Explore AI to improve troubleshooting, documentation, and productivity
• Participate in training, certification programs, and knowledge sharing
• Stay informed on emerging workplace technologies and industry trends

Skills

Microsoft 365

Intune

Entra ID

Customer service

Communication

Problem solving

Documentation

Education

Associate degree in IT / CS / IS

Tools

PowerShell

Automation concepts

Job description

At Ben E. Keith Company, our legacy is strong—and our future is even stronger.

For more than a century, we’ve been leaders in fine food and premium beverage distribution, known for delivering excellence and building lasting partnerships. Today, our Food Division spans multiple states, and our Beverage Division brings top beverage brands to communities across Texas.

But what truly sets us apart is our commitment to people. We invest in our employees, empower growth, and create opportunities to make an impact—because when our people succeed, so do our customers and our business. Since 1906, that’s been our promise.

Why This Opportunity Stands Out

This is more than a traditional IT support role. It's an opportunity to build a career in one of the fastest-growing areas of technology while helping shape how employees work, communicate, and collaborate every day.

Bring More Than Technical Skills

We're looking for someone who brings curiosity, energy, creativity, and a willingness to learn. Technical skills are important, but equally important is a positive attitude, a customer-focused mindset, and a genuine desire to help others succeed through technology.

The people who thrive on our team enjoy solving problems, asking questions, learning new technologies, building relationships, and bringing their authentic personality to work every day.

Why You'll Love This Role

• Build hands-on experience with Microsoft 365, Intune, Entra ID, Teams, SharePoint, and other modern workplace technologies
• Work with emerging technologies, including Microsoft Copilot and AI-powered solutions
• Learn directly from experienced engineers and technology leaders
• Participate in enterprise-wide technology projects and digital transformation initiatives
• Develop technical, business, and communication skills that support long-term career growth
• Join a collaborative team that values innovation, learning, and having fun while delivering great results

What You'll Do

As a Digital Workplace Engineer I, you will:

Support Microsoft 365 and Collaboration Technologies

• Help administer and support Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, and other Microsoft 365 services
• Assist with user provisioning, licensing, access requests, and platform administration
• Support troubleshooting of productivity, communication, and collaboration solutions
• Monitor platform health and assist with issue resolution and escalations

Support Modern Endpoint Management

• Assist with Windows device deployment, provisioning, and lifecycle management
• Support device enrollment and management using Microsoft Intune
• Help maintain software deployments, application updates, patching, and endpoint compliance
• Participate in device refresh, onboarding, relocation, and retirement activities

Contribute to Digital Workplace Operations

• Support daily operations of workplace technology platforms
• Participate in testing, upgrades, enhancements, and pilot programs
• Assist with incident, request, problem, and change management activitiessolid? not.
• Help maintain secure, reliable, and user-friendly workplace technology services

Help Improve The Employee Technology Experience

• Partner with internal teams to resolve issues and improve service delivery
• Provide professional support to associates across the organization
• Assist with technology adoption initiatives and end-user enablement activities
• Contribute ideas that improve productivity, collaboration, and user experience

Learn and Grow

• Develop expertise in Microsoft 365, Intune, Entra ID, endpoint management, and workplace technologies
• Explore ways AI can improve troubleshooting, documentation, and productivity
• Participate in training, certification programs, and team knowledge-sharing activities
• Stay informed on emerging workplace technologies and industry trends

What We're Looking For

We're seeking a motivated technology professional who enjoys learning, solving problems, and helping others succeed.

Required Qualifications

• Associate degree in Information Technology, Computer Science, Information Systems, or a related field preferred
• Equivalent combination of education, certifications, training, and experience may be considered
• 0-2 years of experience supporting workplace technology, endpoint management, Microsoft 365, or IT operations
• Internship, co-op, military, technical support, or related hands-on technology experience is welcomed
• Strong customer service and communication skills
• Ability to troubleshoot issues and follow established processes and procedures
• Strong organizational skills and attention to detail
• Demonstrated curiosity and willingness to learn new technologies

Preferred Qualifications

• Foundational experience with Microsoft 365 technologies
• Familiarity with Microsoft Intune, Entra ID, Teams, SharePoint, or OneDrive
• Exposure to PowerShell, scripting, or automation concepts
• Understanding of cloud-based productivity platforms and endpoint management
• Experience using AI tools to improve learning, research, documentation, or problem-solving
• Microsoft certifications such as:
• Microsoft 365 Fundamentals (MS-900)
• Azure Fundamentals (AZ-900)
• Endpoint Administrator Associate
• ITIL Foundation

Key Skills

• Strong problem-solving and troubleshooting abilities
• Customer-focused mindset with a passion for helping others
• Effective written and verbal communication skills
• Ability to prioritize and manage multiple responsibilities
• Strong organizational and documentation skills
• Attention to detail and commitment to quality work
• Collaboration and teamwork
• Curiosity and continuous learning
• Adaptability in a fast-changing technology environment

Our Company Culture

At Ben E. Keith, culture is more than a set of values. It's how we work together, support one another, and serve our customers every day.

Within our Digital Workplace team, we believe the best technology experiences are built by people who enjoy collaborating, learning, and helping others. We take pride in our work, celebrate successes together, and encourage team members to bring their personality, creativity, and ideas to the table.

• People First: We treat one another with respect, trust, and professionalism.
• Bring Your Authentic Self: We value individuality and encourage employees to contribute their unique strengths and perspectives.
• One Team: We succeed together by sharing knowledge, supporting one another, and having fun along the way.
• Continuous Learning: We embrace growth opportunities, new technologies, and fresh ideas.
• Ownership: We take responsibility for our work and focus on delivering value.
• Innovation: We are constantly looking for better ways to improve the employee technology experience.

What It's Like To Work Here

• A welcoming environment where learning and development are encouraged
• Opportunities to work with modern cloud and workplace technologies
• Exposure to enterprise-level projects and strategic initiatives
• A collaborative team that enjoys solving problems together
• Freedom to ask questions, share ideas, and grow your skills
• A workplace where personality, curiosity, and initiative are valued just as much as technical ability

Our team works hard, supports one another, and believes that technology should make people's work lives easier, more productive, and more enjoyable

We offer employees the opportunity to make a meaningful impact in collaborative, results-driven environments supported by competitive benefits, including:

• Medical, Dental, Vision & Life Insurance
• 401(k) with Company Match + 100% Company-Paid Profit Sharing
• Paid Time Off & Holidays
• Wellness, EAP & Educational Assistance

At Ben E. Keith, we value a diverse and inclusive workforce where different perspectives drive better decisions and innovation. We are an Equal Employment Opportunity and Affitiative Action employer and a VEVRAA Federal Contractor, considering all qualified applicants, including minorities, females, veterans, and individuals with disabilities.