Digital Transformation Business Process Design Analyst

Lenovo; Morrisville (NC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Lenovo is seeking a DT Business Design Analyst to lead a small team, driving Infrastructure Services Group offerings from strategy to execution. You will transform business processes, manage end-to-end solutions, and collaborate across geographies with a focus on data-driven decision making.

The role emphasizes leadership, change management, and the ability to learn by doing in a fast-paced global environment. Hybrid work from Raleigh-area office and remote work are available.

Qualifications

• 5+ years of initiative, self-management and risk-taking.
• Bachelor's degree from an accredited college or university.
• Location will be Morrisville, NC with ability to work across time zones.

Responsibilities

• Lead the business team with data driven insights combining market and internal sales trends.
• Define and measure KPIs and recommend improvements to grow the business.
• Research and apply multidisciplinary techniques to drive business understanding and opportunities.
• Develop data models to provide predictive and prescriptive insights.
• Drive adoption of analytical tools and a data driven culture within technology business units.

Skills

Data-driven insights

Leadership

Communication skills

Project management

Risk-taking

Education

Bachelor's degree

Master's degree

Job description

This position is a hybrid opportunity which requires work from office in Raleigh, NC as well as work from home. Currently we are considering candidates who live in the Raleigh, NC area or are self relocating to the area soon.

This position is not eligible for Lenovo immigration sponsorship.

Description

Our DT Business Design Analyst will help lead a small group in a very large, Global organization driving Lenovo's Infrastructure Services Group's offering strategy into execution and planning deliverables to transform business processes. The successful candidate will be a self‑motivated expert business analyst with a demonstrated ability to display business transformation experience in enterprise‑level hardware, software and services solutions, technology PLM and ERP systems, and cloud‑based solutions, using typical Office‑based tools to communicate. This is a global position and will primarily focus on business process improvements for the Lenovo Infrastructure Solutions Group offerings scope while also working with other dependent areas to ensure a full end‑to‑end solution for Lenovo's different customer segments and various geographies and regions.

Demonstrated willingness to lead mapping business requirements translating pain points to IT/Organizational Process changes, system testing, end user training, and Organizational Change Management impact assessment is required. Experience in application release processes of Agile methodologies is a plus, as is familiarity with industry best‑practice fulfillment solutions. Excellent communication skills, strong leadership skills, good organizational skills, and strong project management skills are also expected for this Global position. Perhaps most important, the successful hire will be willing to learn by doing, taking risks to acquire skills in areas where there are no industry standards, and business invention is at a premium. They must be willing to drive results and own closure in multiple simultaneous projects.

What You'll Do

• Lead the business team with data driven insights combining market and internal sales trends
• Define and measure KPIs and recommend improvements to grow the business
• Research and apply multidisciplinary techniques, findings and approaches to solutions driving the business's understanding of its market, its internal operations, and its opportunities
• Devise data models to provide predictive and prescriptive insights to the business
• Exhibit strong understanding of data driven methodologies for bringing efficiency in customer journey
• Narrate compelling stories and present the insights / findings developed
• Liaise internally within the team to complete analytics, reporting, and implementation of data / analytics‑driven changes
• Drive adoption of analytical tools and a data driven culture within technology business units
• Apply strong knowledge of business processes to identify business issues and opportunities
• Manage and oversee the design and development of customized reports, utilizing technical resources, and other tools

Requirements

Basic Qualifications

• 5+ years of experience in positions requiring initiative, self‑management and risk‑taking.
• Minimum degree required: Bachelor's from an accredited college or university
• Location will be in Morrisville, NC. However, the job requirement to work with business teams worldwide and hence flexibility is required to work in different time zones.

Preferred Qualifications

• Masters degree from an accredited university or equivalent experience
• Possess or demonstrate quick ability to learn knowledge of ISG product structure