Digital Training Facility Manager [DTFM] - March, CA (CONUS ) - Digital Training Facility Manag[...]

ProSidian Consulting, LLC; Moreno Valley (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

Group Health Insurance

401(k) Retirement Savings Plan

Vacation and Paid Time Off (PTO)

Employee & Contractor Referral Bonus Program

Job summary

A Management and Operations Consulting Firm is seeking a Digital Training Facility Manager in Moreno Valley, CA. The manager will oversee the training and readiness of military personnel, manage IT facilities, and ensure effective training solutions. Candidates should have 5 years of relevant experience and a Bachelor's degree in a related field. Competitive benefits and opportunities for career growth are provided.

Qualifications

• 5 years of management experience within IT support/management is required.
• Excellent oral and written communication skills are essential.
• Proficiency in Microsoft Office products is mandatory.

Responsibilities

• Support oversight of student scheduling and training.
• Coordinate facility maintenance and interact with technicians.
• Maintain security and assist students in DTF operations.
• Interface with stakeholders to ensure quality instruction.

Skills

Familiarity with emerging technologies

Strong computer hardware and software skills

Project and process management

Analytical and problem-solving skills

Oral and written communication

Education

Bachelor's degree in computer science or related

Tools

Microsoft Office

Adobe

Job description

Digital Training Facility Manager [DTFM] - March, CA (CONUS ) - Digital Training Facility Management (DTFM) (DTFM042)

Full-time

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry‑leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management, Compliance, Business Process, IT Effectiveness, Engineering, Environmental, Sustainability, and Human Capital. We help forward‑thinking clients solve problems and improve operations.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for private companies, Fortune 1,000 enterprises, and government agencies. Our solution‑centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.

ProSidian clients represent a broad spectrum of industries including but not limited to Aerospace and Telecommunications, Consumer Products, Services and Retail, Development and Sustainability, DOD/Military, Energy, Resources, and Industrials, Financial Services, Government and Public Services, Information Technology, Media and Telecommunications, Life Sciences and Health Care, Manufacturing and Operations, Nuclear and Environmental, and Professional Services, etc. Learn more about ProSidian Consulting at https://www.prosidian.com.

ProSidian seeks a Digital Training Facility Manager [DTFM] – March, CA (CONUS ) – Digital Training Facility Management (DTFM) (DTFM042) to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training. The position is a DoD/Military Sector role, a W‑2 employee, located at or near March, CA – CONUS. AC/RC: RC, ACOM: USARC.

This service supports DoD/Military Sector clients (for present/future requirements) and ProSidian team members work as part of an engagement team cadre (Labor Category: Digital Training Facility Manager) to fulfill FFP requirements and serve as a Digital Training Facility Manager. A digital training facility (DTF) is a computer lab located on Army installations and reserve sites worldwide. The DTFM provides management and oversight at and for the assigned DTF. Units use DTFs to conduct training that improves individual and unit readiness. Using high‑speed internet access, computer‑based training and video tele‑training (VTT) equipment, soldiers and civilians can train when it fits their professional needs and personal schedules.

As a training asset, DTFs are ideal for section, squad, or platoon size elements. They can maximize training dollars and reduce TDY costs while providing:

• Various ways to support your unit requirements through onsite instruction, online courses, and VTT (at selected sites)
• A classroom environment with internet access for resident instructors
• Access to annual mandatory training, such as information assurance, anti‑terrorism, suicide prevention, composite risk management, and military occupational specialty (MOS) training
• Access to the Army Learning Management System (ALMS)
• Access to Army e‑learning and Army Correspondence Course Program (ACCP) courses
• Real‑time interactive instruction, such as battle staff, master driving training, contracting officer’s representative (COR) course, TAMIS, MEDCOM, AMEDD, EMD refresher, and more via VTT (at selected sites)
• Pre‑ and post‑mobilization training (PPMT), such as SERE 100.1
• Access to subject matter experts around the world
• Gaming for training, such as Virtual Battle Space 3 – available only at select DTFs

The Digital Training Facility Manager [DTFM] regularly interfaces with various stakeholder personnel, section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure the DTF at the assigned installation is offering a consistent high level systems access and instruction tools/facilities/assets and collaborating with all network DTFM’s in other campus locations.

We aspire to build and enhance an exceptional and diverse team of high‑achievers who always put mission and the spirit of service first. This position aligns with functional/technical service requirements and client engagements in the DoD/Military client industry sector – defense and military: services and solutions that enable defense and military agencies to enhance capabilities, drive transformation, operate sustainably, and maintain mission‑readiness.

Responsibilities

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and interacting with Enterprise Management System (EMS) technicians.
• Adhering to EMS direction to replace monitors, desktop computers, and servers, and verifying operation of hardware and software in the DTFs.
• Maintaining facility security, operating equipment, and assisting students in using assets provided in DTFs.
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at site locations.
• Partnering with other appropriate entities to create secure lab environments.
• Performing hands‑on equipment operation and on‑site operations.
• Providing metrics and reports to designated management, section leadership, and stakeholder staff.
• Providing server and application support and maintenance; responsible for superior customer interactions on behalf of the DTF.
• Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL‑POC).
• Scheduling the use of the respective DTFs and providing hands‑on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and EMS staff.
• Scheduling training in DTFs in coordination with soldiers and the DL‑POC.

Experience

• 5 years of management experience within the realm of IT support and/or management (required). Standard skills include: ability to analyze and evaluate trainees to summarize, forecast, and identify requirements; screen information; determine eligibility; and perform related tasks or provide solutions to potential challenges.
• Ability to communicate orally and in writing to inquire about, coordinate, and schedule training sessions and prepare various clear, concise reports and presentations.

Education Requirement

• Bachelor’s degree (preferably in computer science, information systems, information technology, computer engineering, or related).
• U.S. citizenship required.
• Excellent oral and written communication skills (employer participates in e‑Verify).
• Proficiency with Microsoft Office products (Word, Excel, PowerPoint, Publisher) and Adobe.
• All ProSidian staff must be eligible for a “Facility Access Authorization” (Employment Authorization) by the USG’s designated Security Office.
• Other requirements and conditions of employment apply.
• May be required to complete a financial disclosure statement.
• Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or Q clearance.

Skills

• Familiarity with emerging technologies.
• Strong computer hardware and software skills (including Microsoft server, Windows desktop management, and printing management solutions).
• Project and process management – define a project, monitor progress, reach desired goals, and report on projects.
• Analytical and problem‑solving skills.
• Oral and written communication – strong technical writing skill; interview patrons and interpret their information needs.

Ability to

• Manage programs, including development, marketing, and assessment.
• Demonstrate strong working knowledge of application and print management.
• Use effective organization and time‑management strategies.
• Handle multiple responsibilities in a changing environment with flexibility and creativity.
• Provide effective training experiences (select appropriate teaching methods to meet learning styles given available resources; knowledge of instructional planning and design).
• Work effectively as part of a team.

Core Competencies

• Teamwork – ability to foster teamwork collaboratively as a participant and effectively as a leader.
• Leadership – ability to guide and lead colleagues on projects and initiatives.
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people.
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing.
• Motivation – persistent in pursuit of quality and optimal client and company solutions.
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams.
• Judgment – exercises prudence and insight in decision‑making while mindful of other stakeholders and long‑term ramifications.
• Organization – ability to manage projects and activity, and prioritize tasks.

Business Tools

• Proficiency with Microsoft Office (Excel, Access, Outlook, PowerPoint, Word) and Adobe Acrobat; adept at data analytic tools and Visio.
• Ability to learn other tools as necessary.
• Commitment to work with smart, interesting people with diverse backgrounds to solve challenges across private, public and social sectors.
• Curiosity – inquisitive nature and ability to question the status quo.
• Humility – exhibits grace in success and failure while doing meaningful work.
• Willingness – constant learning, sharing, and growth; view the world as a classroom.

Benefits and Highlights

• Competitive Compensation – pay range begins in the competitive ranges with full Gold Level (Tier 1) group medical benefits, pretax employee benefit plan, plus performance incentives.
• Group Health Insurance – contributions deducted from pay on a pretax basis; employee and family coverage available with employer contribution of 50% of employee premiums under the Health and Vision Plan through Blue Cross Blue Shield NC.
• 401(k) Retirement Savings Plan – eligible employees can make before‑tax contributions; wide range of investment options with personal financial planner available.
• Vacation and Paid Time Off (PTO) – flexibility of PTO lets you set priorities; benefits include vacation/sick days – 2 weeks, holidays – 10 federal government.
• Pre‑Tax Payment Programs – include a Premium Only Plan (POP) offering a flexible spending account plan and tax benefit.
• Purchasing Discounts & Savings Plans – special discounts through ProSidian Corporate Perks Benefit Program.
• Security Clearance – valued asset; includes secret or higher clearance as required.
• Leverageable Experience and Thought Leadership – collaborate with firm leadership, fellows, and partners; gain professional connections.
• Employee & Contractor Referral Bonus Program – pay up to $5,000 for referrals after new hire employed 90 days.
• Performance Incentives – associated with each new client and each employee’s pursuit and support.

Equal Opportunity Employer & Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status. All information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program and the “I Hire Military” Initiative of the North Carolina Military Business Center. All applicants are encouraged to apply regardless of veteran status.

For easy application use our career site at http://www.prosidian.com or send your resume, bio, and salary expectation/rates to [e-mail]. Only candidates with required criteria are considered. Be sure to place the job reference code in the subject line of your email and include your name, address, telephone number, total compensation package, employment history, and educational credentials.