Digital Training Facility Manager [DTFM] - Belton, MO (CONUS ) - Digital Training Facility Mana[...]

ProSidian Consulting, LLC; Hinesville (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive Compensation

Group Health Insurance

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Purchasing Discounts

Security Clearance Assistance

Performance Incentives

Job summary

A management and operations consulting firm is seeking a Digital Training Facility Manager to support requirements in Belton, MO. This role requires 5 years of IT management experience, a Bachelor's degree, and excellent communication skills. Responsibilities include scheduling training facilities, managing IT hardware, and ensuring facility security. Competitive benefits include health insurance and retirement plans.

Qualifications

• 5 years of management experience within IT support or management.
• Ability to analyze and evaluate trainees and address challenges.
• General knowledge of software applications and IT equipment.

Responsibilities

• Schedule and assist in the use of Digital Training Facilities.
• Monitor and report on IT hardware and facility condition.
• Coordinate facility maintenance and address user issues.

Skills

Management experience

IT support knowledge

Communication skills

Customer service experience

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office Products

Job description

Digital Training Facility Manager [DTFM] - Belton, MO (CONUS )

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. Our services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management.

We are seeking a Digital Training Facility Manager [DTFM] - Belton, MO (CONUS ) to support requirements for DoD/Military Sector Clients. The ideal candidate will have 5 years of management experience within the realm of IT support and/or management, a Bachelor's degree in a relevant field, and excellent oral and written communication skills.

Responsibilities include:

• Scheduling the use of Digital Training Facilities (DTFs) and providing hands-on assistance to the Enterprise Management System (EMS) staff
• Performing with hands-on equipment, operation, and on-site operations
• Adhering to EMS direction to replace monitors, desktop computers, and servers, as well as verifying operation of hardware and software in the DTFs
• Maintaining facility security, operating equipment, and assisting students in using assets provided in DTFs
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL POC)
• Reporting the operational status of the DTF(s) to the DL POC
• Interacting with EMS technicians
• Coordinating facility maintenance
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at individual site locations

Experience:

• 5 years of management experience within the realm of IT support and/or management (Required)
• Ability to analyze and evaluate trainees, communicate orally and in writing, and provide solutions to potential challenges

Education Requirement:

• Bachelor's degree (preferably in computer science, information systems, information technology, computer engineering, or a related field)

On-Site DTF Personnel shall have the following competencies:

• General knowledge of software applications, experience with operating IT equipment, workstation set-up, and familiarity with networked systems
• Customer service experience, including resolving issues related to desktop IT resources

Further competencies required:

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products
• All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG’s designated Security Office

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

BENEFITS AND HIGHLIGHTS

• Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
• Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental, and Vision Insurance
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement
• Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP)
• Purchasing Discounts & Savings Plans: We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program
• Security Clearance: Due to the nature of our management and operations consulting engagements, oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace
• Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program
• Performance Incentives: Due to the nature of our management and operations consulting engagements, there are performance incentives associated with each new client that each employee works to pursue and support

ADDITIONAL INFORMATION

• ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor
• ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina
• Apply through our career site located on http://www.ProSidian.com/ or send your resume, bios, and salary expectation/rates to [e-mail]