Digital Technology Site Services Lead (Onsite)

Prattwhitney; Maryland; On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation (3 weeks)

401(k) with match

Tuition reimbursement

Student loan repayment

Life insurance

Disability coverage

Employee assistance program

Job summary

Collins Aerospace, a leader in aerospace and defense, seeks a DT Site Lead in Annapolis, MD. You will serve as the on‑site DT representative, ensuring secure, reliable technology services across production environments while maintaining audit readiness. This onsite role requires coordinating infrastructure projects and managing vendor SLAs.

The position emphasizes collaboration with enterprise partners and business leaders to align DT priorities with site needs, funding, and service levels.

Qualifications

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
• Experience in Digital Technology, Operations Technology, or related technical infrastructure fields.
• Strong understanding of network, compute, hosting, and end‑user technology environments.
• Demonstrated ability to manage vendors and performance against SLAs.
• Experience supporting regulated or audit‑sensitive environments is preferred.
• Excellent communication, relationship management, and problem‑solving skills.

Responsibilities

• Site Leadership & Advocacy: Serve as the primary DT representative and escalation point for all infrastructure, application, operations, service delivery, and support issues.
• Infrastructure Reliability, Security & Compliance: Ensure secure, reliable, and compliant technology operations across all site environments.
• Service Delivery & Relationship Management: Cultivate and maintain critical relationships with local business leaders, enterprise partners, and third‑party vendors.
• Project Coordination & Operational Support: Coordinate local infrastructure projects and deployments including network/wireless upgrades, facility expansions, conference room builds, machine installations, and related technology enablement.

Skills

Infrastructure environments

Vendor management

Communication skills

Audit/compliance

Education

University degree

Job description

Date Posted: 2026-08-31 Country: United States of America Location: US-MD-ANNAPOLIS-904 ~ 2551 Riva Rd ~ BLDG 904 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The DT Site Lead serves as the on‑site integrator between Enterprise Digital Technology Services, Operations Technology, application owners, local business operations, and critical production environments across Collins’ facilities. This role ensures that secure, reliable, and compliant technology services enable business outcomes and support production, while maintaining an audit‑ready posture across all site infrastructure.

This is an onsite position in Annapolis, MD

What You Will Do

• Site Leadership & Advocacy Serve as the primary DT representative and escalation point for all infrastructure, application, operations, service delivery, and support issues. Communicate DT strategy, capabilities, solutions, and cost considerations to site leadership. Advocate for site needs within Enterprise DT to ensure alignment of priorities, funding, and service levels. Keep current on changes to DT service offerings, technologies, and regulatory requirements that impact the site.
• Infrastructure Reliability, Security & Compliance Ensure secure, reliable, and compliant technology operations across all site environments. Maintain the site in an audit‑ready posture; support audit activities, site assessments, and ensure alignment with all RTX policies and standards. Oversee EDGE hosting consumption and drive cost optimization across supported platforms. Manage infrastructure compliance related to security, data protection, environmental controls, and regulated workloads.
• Service Delivery & Relationship Management Cultivate and maintain critical relationships with local business leaders, enterprise partners, and third‑party vendors. Manage RTX partner performance to ensure SLAs are exceeded and prosumer outcomes are continuously improved. Act as the conduit for escalations related to DT support, services, and delivery, ensuring timely resolution and clear communication.
• Project Coordination & Operational Support Coordinate local infrastructure projects and deployments including network/wireless upgrades, facility expansions, conference room builds, machine installations, and related technology enablement. Support implementation of Enterprise DT initiatives such as but not limited to; security enhancements, compliance programs, collaboration tool rollouts, and telecommunications improvements. Oversee and coordinate recurring maintenance activities for critical site technology (e.g., label printers, handheld devices, UPS testing, fire suppression and HVAC systems supporting DT environments).

Qualifications You Must Have

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
• Experience in Digital Technology, Operations Technology, or related technical infrastructure fields.
• Strong understanding of network, compute, hosting, and end‑user technology environments.
• Demonstrated ability to manage vendors and performance against SLAs.
• Experience supporting regulated or audit‑sensitive environments is preferred.
• Excellent communication, relationship management, and problem‑solving skills.
• Ability to manage multiple priorities, navigate ambiguity, and collaborate across functional groups.

What We Offer

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child, and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!

The salary range for this role is 86,800 USD - 165,200 USD.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.