Digital Technology Site Services Lead

RTX; Medley (FL); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

Generous 401(k) with employer match

Tuition reimbursement

Student Loan Repayment Program

Life insurance and disability coverage

Flexible spending accounts

Job summary

Collins Aerospace is seeking a DT Site Lead to serve as the on-site integrator between Enterprise Digital Technology Services, Operations Technology, application owners, local business operations, and critical production environments across Collins’ facilities. You will ensure secure, reliable, and compliant technology services enable business outcomes and support production, while maintaining an audit-ready posture across all site infrastructure.

This is an onsite position in Medley, FL.

Qualifications

• University degree with 5+ years of relevant experience or advanced degree with 3+ years.
• U.S. citizenship is required to access program/contract information.
• Experience in Digital Technology, Operations Technology, or related infrastructure.
• Strong knowledge of network, compute, hosting, and end-user environments.
• Vendor management experience and SLAs performance.

Responsibilities

• Serve as the primary DT representative and escalation point for infrastructure and support issues.
• Communicate DT strategy and cost considerations to site leadership.
• Advocate for site needs to align DT priorities and service levels.
• Oversee cost optimization and compliance across platforms.

Skills

Network & hosting

Vendor management

Regulated environments

Communication

Prioritization & collaboration

Education

University degree

Job description

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The DT Site Lead serves as the on‑site integrator between Enterprise Digital Technology Services, Operations Technology, application owners, local business operations, and critical production environments across Collins’ facilities. This role ensures that secure, reliable, and compliant technology services enable business outcomes and support production, while maintaining an audit‑ready posture across all site infrastructure. The DT Site Lead acts as the single point of contact for escalations, outages, technology deployments, and infrastructure‑related decisions, representing both DT strategy to local leadership and site priorities back to DT.

**This is an onsite position in Medley, FL**

What You Will Do *

Site Leadership & Advocacy

• Serve as the primary DT representative and escalation point for all infrastructure, application, operations, service delivery, and support issues.
• Communicate DT strategy, capabilities, solutions, and cost considerations to site leadership.
• Advocate for site needs within Enterprise DT to ensure alignment of priorities, funding, and service levels.
• Keep current on changes to DT service offerings, technologies, and regulatory requirements that impact the site.

Infrastructure Reliability, Security & Compliance

• Ensure secure, reliable, and compliant technology operations across all site environments.
  Maintain the site in an audit‑ready posture; support audit activities, site assessments, and ensure alignment with all RTX policies and standards.
• Oversee EDGE hosting consumption and drive cost optimization across supported platforms.
• Manage infrastructure compliance related to security, data protection, environmental controls, and regulated workloads.

Service Delivery & Relationship Management

• Cultivate and maintain critical relationships with local business leaders, enterprise partners, and third‑party vendors.
• Manage RTX partner performance to ensure SLAs are exceeded and prosumer outcomes are continuously improved.
• Act as the conduit for escalations related to DT support, services, and delivery, ensuring timely resolution and clear communication.

Project Coordination & Operational Support

• Coordinate local infrastructure projects and deployments including network/wireless upgrades, facility expansions, conference room builds, machine installations, and related technology enablement.
• Support implementation of Enterprise DT initiatives such as but not limited to; security enhancements, compliance programs, collaboration tool rollouts, and telecommunications improvements.
• Oversee and coordinate recurring maintenance activities for critical site technology (e.g., label printers, handheld devices, UPS testing, fire suppression and HVAC systems supporting DT environments).

Qualifications You Must Have:

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
• Experience in Digital Technology, Operations Technology, or related technical infrastructure fields.
• Strong understanding of network, compute, hosting, and end‑user technology environments.
• Demonstrated ability to manage vendors and performance against SLAs.
• Experience supporting regulated or audit‑sensitive environments is preferred.
• Excellent communication, relationship management, and problem‑solving skills.
• Ability to manage multiple priorities, navigate ambiguity, and collaborate across functional groups.

What We Offer:

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child, and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!

WE ARE REDEFINING AEROSPACE.

* Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective‑bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Click on this link to read the Policy and Terms