Digital Technology Intern

Oshkosh Defense; Oshkosh (WI); On-site; USD 24,796 - 50,971; Full time

Job summary

Oshkosh Defense offers a year-round internship providing Digital Technology support for end users in both office and manufacturing environments in Oshkosh, WI. You will gain exposure to software installations, hardware configurations, and a ticketing system while developing communication skills within a technology team.

The role requires pursuing a Digital/Information Technology degree with a May 2027 graduation or later, and the ability to work up to 40 hours during breaks.

Qualifications

• Pursuing a degree focusing on Digital/Information Technology.
• This is a YEAR-ROUND internship with on-site work in Oshkosh, WI.
• Graduation date on or after May 2027 and ability to work 20 hours/week during the school year and 40 hours/week during breaks.
• GPA of 3.0 or above.
• Experience with software installations and desktop/laptop hardware.
• Customer service or support experience.

Responsibilities

• Follow documented software installations and hardware configurations.
• Build troubleshooting skillset addressing problematic incidents.
• Exposure to Digital Technology Incident and Requests ticketing system.
• Develop communication skills through daily interaction with end user populations.
• Contribute to a favorable working climate through a friendly manner and cooperative attitude within a technology team.
• Follow established departmental procedures and other required guidelines.
• Willingly assist others to meet deadlines.
• Understand team requirements and timelines for end user support.
• Learn to meet timelines while adhering to standards and service levels.
• Other duties as assigned.

Skills

Software installations

Desktop hardware

Customer service

End user support

Education

Digital/Information Technology degree (enrolled)

Job description

About Oshkosh Defense, An Oshkosh Company

Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.

Provide Digital Technology support for end user population within both office and manufacturing environments. Exposure to a wide range of software and hardware skillsets within an onsite support team. Focus on problem solving incidents and documented repeatable tasks.

YOUR IMPACT

• Follow documented software installations and hardware configurations.
• Build upon troubleshooting skillset addressing problematic incidents.
• Exposure to Digital Technology Incident and Requests ticketing system.
• Develop communication skills through daily interaction with end user populations.
• Contribute to a favorable working climate through a friendly manner and cooperative attitude within a technology team.
• Follow established departmental and other required procedures.
• Willingly assist others as necessary to meet deadlines.
• Understand the requirements and expectations within a team environment and end user population that relies upon that support structure.
• Learn to meet timelines while adhering to established standards and level of service.
• Other duties as assigned.

Minimum Qualifications

• Student pursuing a degree focusing on Digital/Information Technology.
• This is a YEAR-ROUND internship; individual must be willing to commute or relocate to Oshkosh, WI to be considered.
• Graduation date on or after May 2027 with the ability to work 20 hours a week during the school year and 40 hours a week over winter/summer breaks.

Standout Qualifications

• Cumulative GPA of 3.0 or above.
• Experience and aptitude with computer software installations and both desktop/laptop hardware.
• Customer service or support experience.

Pay Range

$18.00 - $37.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [e-mail].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.