Digital Systems Specialist

The University of New Mexico; Albuquerque (NM); On-site; USD 46,000 - 62,000; Full time

Job summary

The James & Gail Ellis School of Business Leadership at The University of New Mexico is seeking a Digital Systems Specialist (Operations Specialist) to join the Communications & Events team. This role focuses on maintaining the Ellis website, managing digital signage content, and building Smartsheet solutions to support daily operations.

The position emphasizes detail, initiative, and collaboration with internal partners to keep content current and tools efficient, with remote work eligibility

Qualifications

• High school diploma or GED; 7+ years of related experience.
• Completed degree(s) from an accredited institution may be substituted for experience on a year for year basis.
• Experience with HTML/CSS, CMS, and web optimization is preferred.
• Strong communication and organizational skills are essential.
• Ability to maintain and improve digital content and workflows.

Responsibilities

• Maintaining and updating website content to ensure accuracy and alignment with standards.
• Managing digital signage content, scheduling, posting, and updates across displays.
• Building, organizing, and maintaining Smartsheet workflows, forms, and tracking tools.
• Coordinating with internal partners to gather content, troubleshoot issues, and implement updates.
• Monitoring digital tools for accuracy, usability, and consistency; recommending improvements.
• Performing miscellaneous job-related duties as assigned.

Skills

HTML/CSS

Content management

Cascade CMS

SEO

WCAG accessibility

UX usability

Digital signage

Communication

Organization

Education

High school diploma or GED

Tools

Smartsheet

Job description

Operations Specialist

The James & Gail Ellis School of Business Leadership (formerly Anderson School of Management) at The University of New Mexico (UNM) is looking for a detail-oriented, resourceful, and tech-savvy individual to join our Communications & Events team as a Digital Systems Specialist (Operations Specialist). Reporting directly to our Communications & Events Operations Manager, the Digital Systems Specialist will support key digital communication and workflow tools by maintaining the Ellis website, managing digital signage content, and building and updating Smartsheet solutions to support day-to-day operations.

Now is an exciting time to join our team. In May 2026, UNM received a historic $30 million gift from longtime supporters James and Gail Ellis to be directed toward the advancement of business leadership education at UNM. In recognition of their generosity, the Anderson School of Management was renamed The James & Gail Ellis School of Business Leadership.

Ellis School of Business Leadership is a world-class business school with award winning faculty and programs, offering a wide array of degree programs for a diverse student population. At Ellis, you will be joining a distinguished organization with a rich history of delivering top-tier business education to students and a staff team who work hard daily to create a rich environment where we can thrive while delivering outstanding results and service to our internal and external customers.

The successful candidate will have a passion and proven track record for improving digital systems, keeping content current, building efficient tools that support communication and operations. and a desire and ability to learn.

Specific duties will include:

• Maintaining and updating website content to ensure information is accurate, current, and aligned with Ellis and University standards;
• Managing digital signage content, including scheduling, posting, and coordinating updates across displays;
• Building, organizing, and maintaining Smartsheet workflows, forms, and tracking tools to support the Communications and Events operational needs;
• Coordinating with internal partners to gather content, troubleshoot issues, and implement updates across digital platforms;
• Monitoring digital tools and systems for accuracy, useability, and consistency, recommending improvements as needed;
• Performing miscellaneous job-related duties as assigned.

See the Position Description for additional information.

Minimum Qualifications

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Demonstrated effective work experience maintaining a dynamic, active website.
• Working knowledge of HTML/CSS, responsive web design, and content management systems, with the ability to maintain and enhance website content and functionality. Experience with Cascade content management system is a plus.
• Experience applying information architecture, SEO, accessibility (WCAG), and website optimization best practices to improve content discoverability, performance, and user experience.
• Familiarity with usability and user experience (UX) principles, including evaluating and recommending improvements to website organization, navigation, and engagement.
• Experience managing digital content. Experience maintaining digital signage is a plus.
• Experience building, updating, maintaining workflows in Smartsheet.
• Ability to balance strong attention to detail with timeline sensitive work
• Ability to effectively communicate, verbally and in writing
• Strong organizational skills and methodologies for tracking projects and status
• Excellent interpersonal skills and ability to work with a variety of individuals at different levels in the organization

Campus

Main - Albuquerque, NM

Department

ASM Administration (224B)

Employment Type

Staff

Staff Type

Regular - Full-Time

Pay

Monthly: $3,841.07 - $5,148.00; Final offer will be based upon education and experience

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required

Yes

Eligible for Remote Work

Yes

Eligible for Remote Work Statement

This position is eligible for a remote work agreement (RWA), to include Hybrid, following the probationary/trial period.

Veteran Preference Program

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

Equal Opportunity & Diversity

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.