Digital Solution Engineering

Microsoft; Chicago (IL); Hybrid; USD 106,000 - 204,000; Full time

Benefits offered by this job

3 days in-office

Travel <25%

Digital Sales & Solutions

Digital Solution Engineering

Full-Time employment

Job summary

Microsoft is seeking a Digital Security Engineer within SME&C to lead AI-powered solution sales, enabling cloud security and data governance for customers and partners. Join a fast-paced, global sales team that combines engineering, consulting, and partner resources to drive digital transformation.

You will collaborate with account teams, shape strategy, and show Microsoft solutions anchored in business value, including XDR, zero trust, Purview, and regulatory compliance.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field and 4+ years technical pre-sales or technical consulting experience.
• 8+ years technical pre-sales or technical consulting experience or equivalent.
• 4+ years experience with cloud and hybrid infrastructures, architecture designs, migrations, and related standards.
• Certification in Microsoft or industry technologies (e.g., Microsoft 365, Azure, Security) is preferred.

Responsibilities

• Present, apply, and customize architecture patterns to partners or customers and drive cross-workload support for Microsoft solutions.
• Lead demonstrations and POC sessions with partners to prove capabilities and integration into customer environments.
• Mentor and share practices internally, and participate in readiness and enablement activities.

Skills

Technical pre-sales

Technical consulting

Cloud architectures

Security solutions

Education

Bachelor's Degree in CS/IT/Engineering

Tools

Azure

Power BI

Office 365

Job description

Job description

Digital Solution Engineering

United States, Texas, Dallas

Do you enjoy working on a high-performing, fast-paced technical sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes?If so, we are looking for you!

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As a Digital Security Engineer, you will take the lead in harnessing the power of AI to achieve customer leadership. Your efforts will be instrumental in executing solution sales strategies by leveraging various programs and offers. Additionally, you will be responsible for selling cloud services and platforms tailored for our managed customers. Furthermore, you will play a significant role in enabling AI and Digital transformation momentum for our customers, partners, and Microsoft.

As a Digital Security Engineer, you will work within a virtual team of sales, technical, partner and consulting resources to enhance the team capabilities for extended detection and response (XDR), zero trust and cloud security as well as Microsoft Purview portfolio empowering our customers to protect, govern, and safeguard their sensitive data while also managing regulatory compliance requirements and maintaining customer & employee privacy. Being part of this team will allow you to strengthen both your consultative selling skills as well as your deep technical expertise across Microsoft and non-Microsoft cloud-based security & compliance solutions, architectures, programs, and technologies. You will make an impact by helping clients secure their organizations. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Company and benefits

• Work site 3 days / week in-office
• Travel Less than 25%
• Profession Digital Sales and Solutions
• Discipline Digital Solution Engineering
• Role type Individual Contributor
• Employment type Full-Time

Responsibilities

Build Strategy

Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform) across territories so they can be added and prioritized. Represents the customer to product teams (e.g., Engineering) to shape products and services by providing insights across the territory.

Captures core customer compete knowledge across solution areas and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies.

Provides strategic, technical, and partner input based on Microsoft capability to contribute to strategy development, leveraging partner and competitor knowledge.

Works with account teams to shape strategic customer win strategy and tailor unique Microsoft value messaging to audience.

Monitors and analyzes action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes. Identifies opportunities to promote usage.

Scale Customer Engagements

Uses knowledge of customer context, cross-solution, or portfolio expertise, and technical and market/industry knowledge to build credibility with customers individually or at scale.

Leverages knowledge of programs and investments (e.g., Microsoft Technology Center [MTC], exec briefing center, partner workshops) and proactively engages with engineering, product, and support teams to remediate blockers.

Helps ensure consistency and quality of engagements through adherence of standards and practices (e.g., managed service provider [MSP], managed certified professional [MCP]). Utilizes common sales and delivery methodology for the Microsoft sales organization to identify and engage customers in new opportunities. Actively seeks and incorporates feedback on customer impact to increase capabilities.

Proactively helps to maximize impact of customer engagements by executing on solutions to blockers.

Engages with customer technical and business decision makers, and identifying customer needs and issues proactively through technical discovery.

Leads and ensures customer needs are met by showcasing suitable Microsoft solutions anchored in insights and business value, and influences customer technical buy-in. Utilizes rules of engagement (e.g., role boundaries, handoff strategies), and leverages knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack). Searches for customer references to use in engagements.

Uses knowledge of customer context, cross-solution or portfolio expertise, and deep technical and market/industry knowledge to build credibility with customers individually or at scale.

Scale Through Partners

Engages in partner sell-with scenarios by acting as liaison between the partner and team and shares visibility on partner resources and processes. Supports the development and maintenance of relationships with pre-sale team and partners. Self-identifies and selects top 5 to 10 go-to partners on proactive and early engagement in opportunities.

Solution Design and Proof

Presents, applies, and customizes architecture patterns to partners or customers or businesses and drives cross-workload support for Microsoft Solutions.

Applies and customizes existing demonstration assets. Demonstrates and oversees demonstrations (e.g., pre-built demos, architectural design sessions [ADS], proof of concept [POC] sessions with partners) of solutions based on multiple Microsoft products through early stage engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards..

Technical Leadership

Monitors and responds to internal and external tech community posts, attends community calls, sessions, hackathon, etc., and acts as a mentor for their technology area. Contributes and participates in Customer Executive Briefing Center sessions.

Shares practices internally on community calls and drives recognition of Microsoft cloud solutions through presentations and engagements with external audiences.

Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.

Grows domain knowledge and practices expertise by communicating with customers, partners, and colleagues to expand knowledge of architecture. Builds their own readiness plan and proactively identifies learning gaps.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience.

Additional or preferred qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 8+ years technical pre-sales or technical consulting experience OR equivalent experience.
• 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).

Digital Solution Engineering IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.