Digital Solution Engineer - Nonprofits

Salesforce, Inc.; Maryland; On-site; USD 120,000 - 160,000; Full time

Job summary

Salesforce, Inc. is seeking a Solution Engineer for the Digital Solution Engineering team focused on Nonprofits.

You will act as a trusted advisor to customers across the US, demonstrate Salesforce’s power, shape go-to-market strategies, and create assets to support the broader team. Collaborating with sales, professional services, product, and customers, you’ll engage with executives and users alike in strategic and technical conversations.

Responsibilities

• Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce for Nonprofits is committed to and focused on increasing the innovation and efficiency of nonprofit organizations. The more missions we support, the more we invest back into communities, creating a cycle of good. We’re looking for exceptional candidates to join our Digital Solution Engineering team focused Nonprofits to help maximize their impact and mission success.

About the Team

The Digital Solution Engineering team is at the forefront of the entire Marketing Cloud technology landscape. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles but deliver phenomenal digital transformation. From workshops, white-boarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack.

About the Role

As a Solution Engineer, you’ll act as a trusted advisor to customers across the US — demonstrating Salesforce’s power, shaping go-to-market strategies, and creating assets to support the broader team. You'll play a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, professional services, product, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical.

The highly respected role of the Solution Engineer generally focuses on the following key areas:

• Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap