Digital Site Merchandising Assistant

Ralph Lauren Corporation; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Ralph Lauren Corporation is seeking a Site Merchandising Operations Assistant to enhance the online customer experience for their Home division. This role involves optimizing website merchandising, analyzing sales data, and collaborating with various teams to execute marketing strategies effectively.

Benefits

Robust benefits package

Above-market time off

Flexible working arrangements

Incentive compensation

Varied learning opportunities

Qualifications

• Strong written and verbal communication.
• Understanding of product data flows and e-commerce software.
• Initiative for improvements and problem-solving.

Responsibilities

• Optimize merchandising and analyze sales metrics.
• Collaborate cross-functionally with Buying, Studio, and Marketing teams.
• Maintain seamless customer experience across digital platforms.

Skills

Strong communication skills

Aptitude for technology

Proactive problem solving

Willingness to be flexible

Job description

Pay Range: The pay range for this job is $24.04 - $32.26 per hour; actual pay is dependent on experience and geographic location.

Benefits:Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, flexible working arrangements, incentive compensation, where applicable, and varied learning opportunities.

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The Ralph Lauren E-Commerce Site Merchandising Operations team is looking for an enthusiastic and data-driven individual to join our team of e-commerce professionals focused on building a world-class online customer experience for our Home division.

The successful Site Merchandising Operations Assistant will help optimize RalphLauren.com’s online merchandising by having a detail-oriented approach and a genuine interest in understanding what drives customers to purchase. They will help make customer-facing decisions about how to merchandise products in the Ralph Lauren assortment and will work cross-functionally with Buying, Studio, Copy, and Marketing teams to collaboratively execute product lifecycle management and merchandising improvements on site.

· Partner with Buying, Studio, and Copy to set products live on the website, performing necessary QA checks and troubleshooting where applicable

· Maintain and optimize product attribution for product assortment

· Work cross-functionally to relentlessly maintain solid understanding of brand priorities and ever-changing product assortment to deliver appropriate representation on-site

· Ensure customer experience is seamless throughout the digital funnel by consistently performing a series of checks of product pages, category pages, cross-sells, refinements, navigational elements and more

· Analyze sales metrics, applicable feedback channels, and other related data to identify opportunities to improve conversion rate and drive revenue growth across product categories

Experience, Skills & Knowledge

• Strong communication skills, both written and verbal
• Demonstrated aptitude for technology, including understanding product data flows and e-commerce software
• Willingness to be flexible and pivot across multiple tasks and priorities as necessary
• Proactive, taking initiative for needed improvements and problem solving

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Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.