Digital Service Technician

Komori America Corp; Rolling Meadows (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off and Holidays

Company-paid Life and Disability

Employee Assistance Program (EAP)

Global Reach Team Environment

Job summary

Komori America Corporation seeks a Digital Service Technician to travel across the United States to install, maintain, upgrade, troubleshoot, and repair Komori digital and inkjet printing presses. You will be the technical expert our customers rely on to keep their operations running smoothly.

The role demands strong mechanical and electrical troubleshooting skills, the ability to read technical documents, and excellent verbal and written communication.

Qualifications

• Associate's degree or equivalent technical training, or electronics schooling.
• 3–5 years of direct experience as a digital press field technician.
• Valid driver's license.

Responsibilities

• Install and configure hardware and software at customer sites.
• Troubleshoot, repair, upgrade, and maintain presses.
• Diagnose mechanical and system failures and provide feedback to management.
• Travel 80-100% to customer sites.
• Attend training classes as needed.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Reading technical documents

Verbal and written communication

MS Word & Excel

ERP software

CAD experience

Education

Associate's degree or equivalent technical training

Electronics school training

Tools

CAD

ERP software

Microsoft Office

Job description

Are you a hands-on technician with a passion for cutting-edge digital printing technology? Do you thrive in dynamic environments and enjoy solving complex technical challenges? If so, Komori America Corporation wants to hear from you!

Position Overview

As a Digital Service Technician, you'll travel across the U.S. to install, maintain, upgrade, troubleshoot, and repair Komori digital and inkjet printing presses. You'll be the technical expert our customers rely on to keep their operations running smoothly.

Key Responsibilities

• Install and configure hardware and software at customer sites
• Perform equipment and workflow analysis, troubleshooting, repairs, upgrades, and maintenance training
• Diagnose mechanical and system failures using established procedures
• Provide technical feedback and maintain communication with the Technical Service Manager
• Serve as a liaison for unresolved technical issues
• Attend training classes as needed
• Travel extensively as required (80-100%)

Qualifications

Education & Experience

• Associate's degree or equivalent technical training/experience OR completion of electronics school or equivalent electronics training
• 3-5 years of direct experience as a digital press field technician

Skills & Abilities

• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical documents and manuals
• Effective verbal and written communication skills
• Proficiency in Microsoft Word, Excel, and ERP software
• CAD experience is a plus

Other Requirements

• Valid driver's license
• Ability to lift/move up to 75 lbs.
• Comfortable working near mechanical parts, electrical components, and in noisy environments
• Willingness to travel extensively

What We Offer

• Medical, Dental & Vision Insurance coverage is effective on your first day of employment.
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO) and Holidays
• Company-paid Life and Disability Insurance
• Employee Assistance Program (EAP)
• Supportive Team Environment with a Global Reach

Why Komori?

We are the U.S. subsidiary of Komori Corporation, one of the world's largest and most respected manufacturers of printing equipment. At Komori, we foster a collaborative culture where employees, customers, and partners work together toward a shared goal. Our brand promise, Kando-meaning 'beyond expectations'-guides everything we do.

Additional Information

• Relocation is not offered for this position
• Applicants must have permanent, transferable authorization to work in the U.S.