Mechanical & Electrical Field Service Technicians

Komori America Corp; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) match with company contribution

PTO and Holidays

Life and Disability Insurance

Employee Assistance Program (EAP)

Global team environment

Job summary

Komori America Corporation seeks a skilled field service technician to install, upgrade, troubleshoot, and repair Komori offset presses at customer sites across the country. You will travel extensively to ensure customers’ equipment operates at peak performance and be the face of technical excellence.

The role requires strong mechanical/electrical troubleshooting, the ability to read manuals and schematics, and clear communication with clients and internal teams.

Qualifications

• Associates degree or technical training completed.
• Completion of electronics or mechanical training program.
• Minimum of two years of experience in mechanical or electrical repair of offset printing presses.
• Must reside within 40 miles of a major airport hub.

Responsibilities

• Install and configure offset printing press hardware and software at customer sites.
• Perform equipment analysis, troubleshooting, repairs, upgrades, and maintenance training.
• Diagnose mechanical and electrical issues using established procedures.
• Communicate technical feedback to the Technical Service Manager.
• Act as a liaison for unresolved technical issues.
• Attend training classes as needed.
• Travel extensively across the U.S. (80% to 100%).

Skills

Mechanical troubleshooting

Electrical troubleshooting

Read schematics

Clear communication

ERP software

Education

Associate's degree or technical training

Electronics or mechanical training program

Tools

MS Word/Excel

ERP software

Job description

Are you a mechanically or electrically skilled technician with a knack for solving complex problems and a passion for precision? Do you want to work with world-class offset printing technology and travel across the country supporting top-tier clients? If so, Komori America Corporation wants you on our team!

Position Overview

In this role, you'll travel nationwide to install, upgrade, troubleshoot, and repair Komori offset printing presses. You'll be the face of Komori's technical excellence, ensuring our customers' equipment runs at peak performance.

Key Responsibilities

• Install and configure offset printing press hardware and software at customer sites
• Perform equipment analysis, troubleshooting, repairs, upgrades, and maintenance training
• Diagnose mechanical and electrical issues using established procedures
• Communicate technical feedback to the Technical Service Manager
• Act as a liaison for unresolved technical issues
• Attend training classes as needed
• Travel extensively across the U.S. (80% to 100%).

Qualifications

Education & Experience

• Associate's degree or equivalent technical training
• Completion of electronics or mechanical training program
• Minimum of two years of experience in mechanical or electrical repair of offset printing presses
• Must reside within 40 miles of a major airport hub

Skills & Abilities

• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals and schematics
• Clear and professional communication skills
• Proficiency in Microsoft Word, Excel, and ERP software

Other Requirements

• Valid driver's license
• Ability to lift/move up to 75 lbs.
• Comfortable working near mechanical parts, electrical components, and in noisy environments
• Willingness to travel frequently

What We Offer

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO) and Holidays
• Company-paid Life and Disability Insurance
• Employee Assistance Program (EAP)
• Supportive Team Environment with a Global Reach

Why Komori?

We are the U.S. subsidiary of Komori Corporation, one of the world's largest and most respected manufacturers of printing equipment. At Komori, we foster a collaborative culture where employees, customers, and partners work together toward a shared goal. Our brand promise, Kando-meaning 'beyond expectations'-guides everything we do.

Additional Information

• Relocation is not offered for this position
• Applicants must have permanent, transferable authorization to work in the U.S.