Traveling Demonstrator

Komori America Corp; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Short/long term disability

AD&D insurance

Life insurance

401(k) with company match

Paid time off

Company-paid day off of your choice

Employee referral program

Job summary

Komori America Corporation is seeking a Demonstrator to deliver high-quality demonstrations and hands-on training to customers across the United States. The role involves traveling to customer sites to perform demonstrations, educate operators on safety and best practices, and collaborate with service, sales, and technical teams to ensure an optimal customer experience.

The ideal candidate has 3-5 years of experience with printing presses and a technical background, with a strong emphasis on

Qualifications

• 3-5 years of experience operating or servicing printing presses (Komori experience strongly preferred).
• Strong mechanical aptitude and ability to troubleshoot press-related issues.
• Excellent communication and customer-service skills.

Responsibilities

• Demonstrate press operations to prospective and existing customers during sales demonstrations and onsite visits.
• Train customer press operators on all aspects of press operation, including safety, workflow, maintenance, and production efficiency.
• Conduct visual inspections and performance testing on machinery and equipment.
• Communicate professionally and effectively with customers at all levels, providing insights into how Komori products can enhance productivity and quality.
• Support customers in consultative capacities, including optimization programs and workflow improvements.
• Collaborate with Service, Sales, and Technical teams to ensure seamless customer experience.

Skills

Printing press operations

Customer-facing

Technical training

Education

Associate degree in a technical discipline or equivalent technical training

Job description

About Komori America Corporation

Komori America Corporation is a global leader in printing technology, delivering innovative offset, digital, and finishing solutions to customers across the commercial print and packaging industries. Our mission is to empower printers through advanced technology, expert service, and comprehensive training. We are committed to developing talent that drives excellence, professionalism, and customer success.

Position Summary

The Demonstrator is responsible for delivering high-quality demonstrations and hands-on training to customers on Komori printing presses. This role is central to ensuring customers fully understand and can operate Komori equipment safely, efficiently, and productively. The Demonstrator will travel extensively to customer locations throughout the U.S. to perform demonstrations, provide operational training, and support customer proficiency on Komori systems. The ideal candidate is a skilled press operator or technician with strong customer-facing abilities and a passion for teaching others.

Key Responsibilities

• Demonstrate press operations to prospective and existing customers during sales demonstrations and onsite visits.
• Train customer press operators on all aspects of press operation, including safety, workflow, maintenance, and production efficiency.
• Conduct visual inspections and performance testing on machinery and equipment.
• Communicate professionally and effectively with customers at all levels, providing insights into how Komori products can enhance productivity and quality.
• Support customers in consultative capacities, including optimization programs and workflow improvements.
• Collaborate with Service, Sales, and Technical teams to ensure seamless customer experience.

Required Qualifications

• 3-5 years of experience operating or servicing printing presses (Komori experience strongly preferred).
• Associate degree in a technical discipline or equivalent technical training preferred.
• Valid driver's license with an insurable driving record.
• Ability to travel extensively to customer sites.

Preferred Skills & Competencies

• Strong Mechanical Aptitude: Ability to understand, operate, and explain complex mechanical systems.
• Technical Troubleshooting: Confident diagnosing performance issues and coaching others through solutions.
• Customer Service Orientation: Professional demeanor, strong interpersonal skills, and the ability to build customer trust.
• Training & Presentation Skills: Able to teach operators of varying skill levels using clear, structured instruction.
• Problem-Solving Ability: Adaptable, resourceful, and comfortable working in dynamic customer environments.
• Time Management: Ability to manage schedules, prioritize tasks, and meet training deadlines.
• Safety Awareness: Demonstrates and reinforces safe work practices at all times.
• Computer Literacy: Basic understanding of digital workflows, press controls, and reporting tools.

Work Environment

• Regular exposure to moving mechanical parts and printing equipment.
• Occasional exposure to heights, fumes, chemicals, and electrical components.
• Noise levels range from moderate to loud depending on customer site.

Physical Requirements

• Frequently lift or move up to 75 lbs.
• Regularly stand, walk, reach, use hands, speak, and hear.
• Frequently sit, climb, kneel, crouch, and balance.
• Visual requirements include close, distance, peripheral, depth perception, and ability to adjust focus.

Why Join Komori

• Company-subsidized Blue Cross Blue Shield health insurance plans with company-paid dental, vision, short/long term disability, AD&D, and life insurance
• Competitive compensation and benefits package.
• Opportunity to work with cutting-edge printing technology.
• Collaborative and innovative work environment.
• Generous PTO, holidays, and a company-paid day off of your choice
• 401(k) with company match
• Employee referral program