Digital Senior Manager, Insight Technical

Mass General Brigham; Somerville (MA); Hybrid; USD 118,000 - 171,000; Full time

Job summary

Mass General Brigham is seeking a senior digital leader to guide a large team of professionals and set the technology strategy, architecture standards, engineering governance, and delivery practices that align with enterprise goals. The role emphasizes security, reliability, and scalable platforms.

You will collaborate with product, security, infrastructure, data, and operations to translate requirements into feasible technical solutions, oversee integrations and data migrations, manage delivery

Qualifications

• Bachelor's Degree in Computer Science or related field is required.
• Equivalent experience may be accepted in lieu of a degree.
• 8+ years of progressive experience in digital/IT positions within the relevant IT discipline required.
• 3+ years of management/Leadership experience required.

Responsibilities

• Own the Insight product's technical strategy, architecture, engineering standards, and technology roadmap in alignment with product and organizational goals.
• Provide technical oversight across design, application development, reporting & analytics development, data warehouse, integration, testing, deployment, operations, and ongoing support.
• Ensure the platform is secure, scalable, reliable, maintainable, and compliant with enterprise and regulatory requirements.
• Guide solution architecture and major technical decisions, balancing delivery needs, long-term sustainability, cost, risk, and technical debt.
• Establish engineering governance, development practices, quality standards, documentation expectations, and release controls.
• Monitor system performance, availability, defects, vulnerabilities, incidents, and operational health; drive timely remediation and continuous improvement.
• Lead technical planning for integrations, data migration, upgrades, infrastructure, disaster recovery, and product lifecycle management.
• Partner with product, security, infrastructure, data, architecture, and business teams to translate requirements into feasible technical solutions.
• Manage technical dependencies, delivery risks, vendor performance, licensing considerations, and engineering resource needs.
• Lead, coach, and develop technical leaders and engineering teams while building accountability, collaboration, and strong delivery practices.
• Manage contractors effectively.

Skills

Customer focus

Manage complexity

Cultivate innovation

Ensure accountability

Learning agility

Education

Bachelor's Degree in Computer Science or related field

Equivalent experience may be accepted in lieu of a degree

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Leads a large team or multiple teams of digital professionals within a designated specialty or area. Contributes to decisions on implementing, maintaining, and optimizing digital resources and processes within the specialty. Ensures effective execution of digital initiatives aligned with team goals.

Responsibilities

• Own the Insight product's technical strategy, architecture, engineering standards, and technology roadmap in alignment with product and organizational goals.
• Provide technical oversight across design, application development, reporting & analytics development, data warehouse, integration, testing, deployment, operations, and ongoing support.
• Ensure the platform is secure, scalable, reliable, maintainable, and compliant with enterprise and regulatory requirements.
• Guide solution architecture and major technical decisions, balancing delivery needs, long-term sustainability, cost, risk, and technical debt.
• Establish engineering governance, development practices, quality standards, documentation expectations, and release controls.
• Monitor system performance, availability, defects, vulnerabilities, incidents, and operational health; drive timely remediation and continuous improvement.
• Lead technical planning for integrations, data migration, upgrades, infrastructure, disaster recovery, and product lifecycle management.
• Partner with product, security, infrastructure, data, architecture, and business teams to translate requirements into feasible technical solutions.
• Manage technical dependencies, delivery risks, vendor performance, licensing considerations, and engineering resource needs.
• Lead, coach, and develop technical leaders and engineering teams while building accountability, collaboration, and strong delivery practices.
• Manage contractors effectively.

Qualifications

• Education Bachelor's Degree in Computer Science or related field of study required
• Equivalent experience may be accepted in lieu of a degree
• Experience 8+ years of progressive experience in digital/IT positions within the relevant IT discipline required
• 3+ years of management/Leadership experience required

Knowledge, Skills and Abilities

• Customer/Patient Focus: Building proficient customer/patient relationships and delivering customer/patient-centric solutions.
• Manage Complexity: Make sense of complex, high-quality, and sometimes contradictory information to solve problems effectively.
• Cultivate Innovation: Create new and better ways for the organization to be successful.
• Ensure Accountability: Hold yourself and others accountable for meeting commitments.
• Learning Agility: Effectively learn through experimentation when tackling new problems, using both successes and failures as a learning tool.

Working Conditions

M-F Eastern Business hours required

Hybrid model includes in office onsite workdays 1-2x weekly at least, based on team and business needs

Remote workdays require stable, secure, quiet, compliant workstation using MGB provided equipment

Additional Job Details (if applicable)

• Remote Type
• Hybrid Work Location
• 399 Revolution Drive
• Scheduled Weekly Hours 40
• Employee Type Regular Work Shift Day (United States of America)

Pay Range

$117,707.20 - $171,204.80/Annual Grade 8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we're more than a system—we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.