Digital Senior Manager, Insight Product

massgeneralbrigham; Somerville (MA); Hybrid; USD 118,000 - 171,000; Full time

Job summary

Mass General Brigham Incorporated is seeking a senior product leader to own the Insight product vision, strategy, and roadmap, guiding cross-functional teams across product, design, engineering, data, and operations.

You will define success metrics, manage backlog, align stakeholders, and drive responsible innovation within a hybrid in-office/remote setting. A strong background in digital/IT leadership is essential.

Qualifications

• 8+ years of progressive experience in digital/IT positions within the relevant IT discipline is required.
• 3+ years of management/Leadership experience is required.

Responsibilities

• Own the Insight product vision, strategy, roadmap, and measurable outcomes aligned with priorities and the MGB research mission.
• Translate customer, user, and business needs into prioritized product requirements and a well-managed backlog.
• Lead cross-functional delivery across product, design, engineering, data, operations, security, and other partners.
• Define success metrics; monitor adoption, value, quality, reliability, and customer satisfaction; and use insights to guide decisions.
• Manage product scope, sequencing, dependencies, risks, and trade-offs to support predictable, high-quality releases.
• Establish product governance, decision rights, lifecycle standards, and compliance with privacy, security, and regulatory requirements.
• Engage senior stakeholders, communicate product performance and priorities, and build alignment on investment decisions.
• Partner on financial planning, vendor management, contracts, licensing, and resource allocation.
• Lead, coach, and develop product managers and product owners; set clear goals and strengthen product management practices.
• Partner effectively with contractors.
• Champion customer-centric discovery, continuous improvement, and responsible innovation.

Skills

Product vision

Backlog management

Cross-functional leadership

Metrics driven

Stakeholder communication

Education

Bachelor's Degree in Computer Science or related field

Equivalent experience may be accepted in lieu of a degree

Job description

Site: Mass General Brigham Incorporated

Job Summary

Leads a large team or multiple teams of digital professionals within a designated specialty or area. Contributes to decisions on implementing, maintaining, and optimizing digital resources and processes within the specialty. Ensures effective execution of digital initiatives aligned with team goals.

Responsibilities

• Own the Insight product vision, strategy, roadmap, and measurable outcomes aligned with organizational priorities and the MGB research mission.
• Translate customer, user, and business needs into prioritized product requirements and a well-managed backlog.
• Lead cross-functional delivery across product, design, engineering, data, operations, security, and other partners.
• Define success metrics; monitor adoption, value, quality, reliability, and customer satisfaction; and use insights to guide decisions.
• Manage product scope, sequencing, dependencies, risks, and trade-offs to support predictable, high-quality releases.
• Establish product governance, decision rights, lifecycle standards, and compliance with privacy, security, and regulatory requirements.
• Engage senior stakeholders, communicate product performance and priorities, and build alignment on investment decisions.
• Partner on financial planning, vendor management, contracts, licensing, and resource allocation.
• Lead, coach, and develop product managers and product owners; set clear goals and strengthen product management practices.
• Partner effectively with contractors.
• Champion customer-centric discovery, continuous improvement, and responsible innovation.

Qualifications

Education

Bachelor's Degree in Computer Science or related field of study required

Equivalent experience may be accepted in lieu of a degree

Experience

8+ years of progressive experience in digital/IT positions within the relevant IT discipline required

3+ years of management/Leadership experience required

Knowledge, Skills and Abilities

• Customer/Patient Focus: Building proficient customer/patient relationships and delivering customer/patient-centric solutions.
• Manage Complexity: Make sense of complex, high-quality, and sometimes contradictory information to solve problems effectively.
• Cultivate Innovation: Create new and better ways for the organization to be successful.
• Ensure Accountability: Hold yourself and others accountable for meeting commitments.
• Learning Agility: Effectively learn through experimentation when tackling new problems, using both successes and failures as a learning tool.

Working Conditions

M-F Eastern Business hours required

Hybrid model includes in office onsite workdays 1-2x weekly at least, based on team and business needs

Remote workdays require stable, secure, quiet, compliant workstation using MGB provided equipment

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$117,707.20 - $171,204.80/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential j