Digital Sales Chat Specialist

Foundever; Fort Smith (AR); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commissions

Hands-on paid training

Medical, dental, life, and vision

401K with company match

Paid vacation

EAP and wellness program

Internal growth opportunities

Employee discounts

Referral bonuses

Descripción de la vacante

Foundever is seeking a Digital Sales Chat Representative to engage customers via live chat, understand needs, and recommend products and bundles. You will guide customers through next steps with a focus on accuracy and compliance, in a fast-paced, high-volume environment.

The role emphasizes strong written communication, empathy, and the ability to manage chat across multiple systems while following approved scripts. Fort Smith site-based position with paid training and benefits.

Formación

• At least 18 years of age.
• High school diploma or equivalent.
• Flexibility to work evenings and weekends.
• Able to pass a background check.

Responsabilidades

• Connect with customers through live chat to understand needs and recommend products.
• Provide clear next steps and maintain a customer-focused experience.
• Explain pricing, promotions, and terms clearly while following scripts and compliance.

Conocimientos

Upsell/cross-sell

Written communication

Active listening

Rapport building

Multi-system navigation

Educación

High school diploma or equivalent

Descripción del empleo

Foundever is seeking a Digital Sales Chat Representative to engage customers via live chat, understand needs, and recommend products and bundles. You will guide customers through next steps with a focus on accuracy and compliance, in a fast-paced, high-volume environment.

The role emphasizes strong written communication, empathy, and the ability to manage chat across multiple systems while following approved scripts. Fort Smith site-based position with paid training and benefits.